I began taking our then 14-year old Golden (Lucky) to HydroPaws to try to help him maintain mobility in his back legs. He had arthritis, and my vet thought he might also have degenerative myelopathy so we were looking for ways to keep him mobile. Karen and her team were wonderful, we started with the underwater treadmill, when that wasn't providing the results we wanted, Karen moved to therapy with an exercise ball. She and Jill were so wonderful to him - they were always happy to see him, giving him kisses, which he loved since he was quite the ladies man. Unfortunately, despite Karen and Jill's efforts, the combination of Lucky's age and some other issues were too much to overcome and we stopped therapy. Imagine my surprise when I received a phone call from Jill a month or so later just checking on Lucky. They gave our Lucky so much love, and they genuinely care about their furry patients, even after those patients have moved on. I highly recommend Karen and her team, they obviously love what they do, and provide exceptional care and support to their patients as well as their patient's "parents."