We have been clients of Lakeside Pet Hospital in Santa Rosa for over 12 years. Dr. Crippen has been incredible. She took care of our cat Lucy until Lucy died at 18 from old age a couple years ago. Dr. Crippen lovingly walked us through the process of putting our cat down with care and dignity. And Dr. Crippen currently takes care of our golden retriever, Annie. I cannot speak highly enough of Dr. Crippen and her staff. Dr. Crippen really cares about her work and goes above and beyond the call of duty. Every time we have an issue with one of our pets, Dr. Crippen consistently follows up with a phone call later that day to see how things are going. We have even received weekend "off duty" phone calls from Dr. Crippen to see how things are going and if we need help. Dr. Crippen carefully explains diagnosis, medical conditions, and procedures so that we understand what is involved and what choices are available. She is knowledgeable and current on the latest medical and technical information. My son has grown up around Dr. Crippen and her staff and they all care about him too, even though he is not a four legged! Dr. Crippen feels more like an extended part of our family than just our Vet. Whenever I find a stray dog that is clearly lost and un-tagged (which has happened at least 3 times), I take the dog right to Dr. Crippen. She provides any necessary medical attention, identifies if it has a chip or not, notifies the shelters, and takes care of it until the owners are found. How many Veterinarians do that! If you are looking for a doctor for your cat or dog, you will never regret going to Lakeside Pet Hospital! Signed, Christopher Doyle Santa Rosa Resident