I have used Dr. Valdez for 20 years & would never use any one but her. I am a veterinarian assistant in a specialty practice & could take them to work but I work in the vet field & know great wen I see it & I saw it 20 years ago & nothing more then location has changed.

I WOULD GIVE THEM A WORSE RATING IF I COULD! WE HAD THE WORST EXPERIENCE EVER! MY BEAUTIFUL CHIHUAHUA HAD AN INFECTION THAT WENT SEPTIC AND THEY TOLD ME SHE WOULD DIE WITHIN 24 HRS IF NOT GIVEN OPERATION. I OF COURSE AGREED BUT THEN THEY WANTED $4000 UP FRONT! THEY TOLD ME I HAD AN HOUR TO GET THE MONEY OR ELSE THEY WOULDN'T DO IT BECAUSE IT WAS A FRIDAY. AFTER A HALF HOUR OF SCRAMBLING FOR CASH THEY AGREED TO HALF UP FRONT AND REMAINDER WHEN DISCHARGED (ALL THE WHILE SHE WAS DYING!) I GOT THE MONEY TOGETHER AND AT THE LAST MINUTE THEY CHANGED THEIR MINDS AND WANTED IT ALL UP FRONT!!! I CALLED THE ANIMAL CLINIC IN MANTECA WHO DID THE SAME OPERATION FOR $1600. THE ANIMAL CLINIC WAS APPALLED AT THEIR FEES! TO TOP IT ALL OFF, WHEN I TRIED TO GET MY DOG TO TRANSFER HER, THEY CHARGED ME $250 FOR DOING NOTHING AND WOULDN'T RELEASE HER UNTIL I GAVE IT!!! KEEP IN MIND, EVERY MINUTE SHE WAS NOT IN SURGERY, HER ODDS OF SURVIVAL WERE WORSENING. MY 7 YEAR OLD DAUGHTER WAS IN TEARS (AS WAS I) AND THEY COULDN'T CARE LESS! DO NOT TAKE YOUR PET HERE!!!! THEY ARE SO AWFUL. ALL THEY CARE ABOUT IS $$$ AND THEY ARE HEARTLESS! THEY ACTUALLY SENT ME A BILL AND CALLED ME SAYING I OWE THEM $20 MORE! (WHICH I ENDED UP JUST PAYING) I WAS NOT A WALK IN OR NEW CLIENT. THEY HAD BEEN OUR VET FOR A WHILE BUT WE NEVER HAD ANY SICK PETS BEFORE THIS INCIDENT. IT WASN'T LIKE THEY DIDN'T KNOW US OR WE HADN'T ESTABLISHED A BUSINESS RELATIONSHIP. JULES OFFICE SPACE IS A NICE ONE, CLEAN AND IN A GOOD LOCATION... BUT DO NOT LET LOOKS DECEIVE YOU! THE PEOPLE ARE NOT GOOD AND ARE IN THE WRONG BUSINESS. DIAMETRICALLY OPPOSED, THE ANIMAL CLINIC IS A SHABBY RUN DOWN BUILDING WITH WONDERFUL STAFF. THAT'S USUALLY HOW IT WORKS THOUGH. IF YOU ARE IN IT FOR THE RIGHT REASONS, YOU USUALLY DON'T MAKE AS MUCH $$ BUT YOU DO WHAT YOU LOVE...SAVE LIVES!!! BY THE WAY, MY LITTLE DOG PEBBLES IS ALIVE AND WELL THANKS TO THE LOVING CARE OF THE ANIMAL CLINIC. IF YOU WANT STAFF WHO CARES, DO NOT GO TO JULES. THANKS FOR READING MY RANT. I HAVE BEEN HOLDING THIS IN FOR A LONG TIME AND WANTED A WAY TO LET EVERYONE KNOW.

I don't understand why this Vet is recieving such horrible Reviews. This placed has helped my family with our whole zoo at home on numerous accounts and have always been understanding of finance issues. We've been going to this vet since it opened and never once had an issue. I have a cat (Toby) that had a rare tract infection and they were VERY professional and fixed him. Everyone that we've come in contact with in this office has always been very kind and professional. We've been to a few other vets before and haven't been as happy as we are with Jules. I highly reccomend this vet hands down and will continue to go there.

We found a poor little dog on the street in April 2010 who was in a tremendous amount of pain and was covered with mats and smelled like a skunk. We took him home thinking he was just dirty and frightened. We took him to another Vet in Tracy on 11th street the following day because none of the groomers would clean him up without a cert. This vet said that he must have been hit by a car and probably had a broken pelvis and ruptured bladder because under the mats he had very bad urine scalding all over his hind. They said $550 to clean him up and take 1 xray (more if more xrays were needed) and we should just take him to the pound to put him to sleep. After calling rescues we were recommended to take him to Jules. I made an appt to have him put to sleep (didn't want it done at the pound) and we cried for 4 days waiting for our appt (we could not get time off work until then). By that day he was warming up to us and looked happy, though still in pain. Jules Dr. Smerni examined him and said "He has not been hit by a car". For 1/2 the price of the other vet, they sedated him, shaved him, cleaned him up, examined him and took several x-rays. Diagnosis: 1 year intact male old poodle mix pup that had been on his own in the country for over 6 months. Months of neglect caused matting so bad that when he urinated it soaked into his fur and burned 1/4 of the skin off his body (under the mats). He had severe and painful injuries to his feet, ears but especially his butt. No broken bones or ruptured anything. After two weeks of TLC, meds and bathing his bottom he is as good as new. What a crazy puppy he is! We thought he was an old dog, but now that he is healed he is great. And so greatful to be in a home with a family. What a happy ending to a very sad vet visit.

I've taken my animals there for several years but recently (last year) they want to take my pet away to give the shots. That's a big red flag. Which weighs more? My 120# german shepherd or the shot? You can keep costs down by not administering shots which, in my opinion, is what is happening. I can't prove it but I'm very suspicious. On another occasion, I brought my in-laws animal in and got a $395 estimate to have 3 teeth pulled. I questioned the vet SEVERAL times asking if she thought it would be more than 3 teeth. She kept telling me this estimate was very good and shouldn't cost more. I was extremely concerned about the cost because I was footing the bill for the 13 year old dog. Needless to say $1300+ later I picked up the dog. WTF!?!?! From $395 to $1300+ with NO WARNING. It's not even my freaking dog. Needless to say I have not and will not return. Consider yourself warned.