Excellent care and service! The staff is always friendly and inviting. Dr.'s are knowledgeable and genuine. We love Tracy Veterinary!

I called to get an estimate for a spay for our new 5-month old female kitten that has not gone into heat yet. I was told 489 DOLLARS and some cents. I couldn't believe it. Almost $500 for a surgery that is considered by most to be necessary, if not minor and routine? The lady I spoke to tried to justify it by saying that they would do blood work, have an IV, a round-the-clock tech to watch her, etc...which I could understand if they were doing, say, an organ transplant. But it's a spay! Nothing else! I gave two stars instead of one because the lady was willing to work with me and contact a previous vet's office to get bloodwork that I'd already had done. That's much appreciated. It's sad, because I had it on good authority that this place was a very good place to take my pet, and now it seems like it's heading the direction of Old River and Jules - shut your mouth and open your wallet.

My dog ate chicken bones so I was trying to call and get information to see what I needed to do about this situation... When I called it rang for about 3 minutes then when someone finally answered all i could manage to get out of my mouth was " Hi, I had a question regarding-..." At this point I was cut off and was told 'hold' very rude and abruptly. I then was on hold for 10 minutes and when someone else finally answere I told the girl I had a question regarding my dog and she ALSO cut me off and informed me ' this is only the help desk so there is nothing I can do for you' (she didnt even know what I needed help with) then she asked if this was an emergency. I told her I wasnt sure so I was trying to find out. She replies ' you can leave a massage for someone for tomorrow but I wouldnt be able to help you with your problem anyways' I was shocked that a) she never even knew if she could help me cause she never knew my problem b) I was put on hold for 13 minutes total c) she never even reffered me to a different number that COULD help me befor she hung up on me terrible customer service!!

My dog loves going to Tracy Veterinary Clinic! The staff is great. They always treat him as if he were thiers. He has never been sick but has had vaccinations, heartworm testing and annual examinations by Dr. Matteson. He does have to have yearly dental cleanings becuase of heavy tarter formation, but at 12 years old he stil has all his teeth. Thankyou Tracy Veterinary Clinic staff for you kindness and care.