I enrolled my dog when she was a puppy on the welness plan. She is now 4 years old and is a rather accident prone animal. She has been in numerous times for surgery, and bandages. After her ear surgery(that saved me $1500 being on the wellnes plan), her head-wrap kept falling off her injured ear. New bandages were $60 each!! They willingly replaced it for free 2 times and called to check up on her daily. Now she is good as new and still goes for her routine shots, wich they notify you when its time for and normally there is no cost to me. The staff is helpful and truly cares about your pets health and well-being.

Brought in 1 week old kittens, the Doctor's main response is that they're too young for her to do anything. She has no answers for black stool, diarrhea and dry coughs, and has never heard of "kitty glop." It makes me wonder if she ever even heard of "fading kittens syndrome" and that she ever raised a kitten herself or had cats. Overall, I think she's very young and inexperienced. Other than warmth, milk and stimulation to the kittens, she couldn't tell me anything else, nothing about treatment, preventives or even a way of diagnosis. The visit cost over $100, and she didn't tell me anything I wanted to know about the possible diseases, parasites or anything whatsoever. The nurse, instead of diagnosis the kittens properly and weigh them, she was busy commenting about their little feet and what not. I am extremely dissatisfied about their service and professionalism.