I absolutely love the staff and doctors at Arvada Veterinary Hospital!! They truly care about your pet, and that is apparent from the moment you walk in the door!!! All of the doctors are amazing and go over and beyond for my pets. The technicians are caring and extremely competent!! I would never take my pets anywhere but Arvada Veterinary Hospital!!!

I'm transferring my care after two negative experiences. The most recent being today. I called to refill my dog's prescription for soloxine (a standard, non-regulated drug used for treatment of hypothyroidism) to PetMeds and received a call back stating that I would need to speak with Arvada Vet Clinic regarding an updated T4 check. I did this and scheduled an appointment for the following Thursday and requested additional meds to bridge the gap until her appointment. The front desk assured me this would not be a problem and said to stop by and pick them up so my dog wouldn't miss a dose. I made a special trip in the next morning only to find out they did not have the prescription ready and that Dr. Seethaler refused to give the meds until she had her blood test. I had to argue that there would be no point in having her blood test preformed if she has been off her meds for the three days in between her last pill and the scheduled blood draw. What a hassle, I had to argue to keep my dog regulated on her medication for a blood draw that would have been pointless without it. They finally realized the medical validity of my argument and gave me 4 pills, (she needed 5 to get her to her next appt.) so I had to argue again for the extra pill. The up-charge was unreal! PetMeds charges approximately $45 for 240 pills - Arvada Veterinary Hospital charged me ~$10.50 for 4 pills - that's over a 1,300% mark-up! Simple customer service solutions could have changed everything. For example, a call from the vet prior to me coming in to explain her position on not providing an interim refill (historically, I've never had an issue with this) and or when they realized it was an error on their part, it would have been wonderful for them to have acknowledged this, apologized and provided the interim refill without the time and hassle it took.

I love this place! I have been taking my dogs to see Dr. Houchens for over 30 years. He is very patient and great at listening to you. He really cares. Jim doesn't try to upsell you on services you don't need.

I had such an amazing experience at Arvada Veterinary Hospital. My cat recently fell very ill and I had to take her in to get put down. I did not know that was the decision I would have to make going into the appointment but they were so accommodating, understanding and knowledgeable. They made a horrible experience a much easier one. They were all so empathetic and I'm just so grateful for how they handled me and my pet during that time.

Dr. Houchens has been our vet for over 25 years. We have had pugs with diabetes, going blind, deaf and most recently cancer. Dr. Houchens took biopsies and shared preliminary results and said all the bumps needed to come off. Our little pug has six areas to be operated on. They took her in the next day and she looked like a patchwork quilt when I picked her up. She has recovered and we were told how to care for her and if we found any bumps to come in immediately to have it checked. Over the years we have seen all the doctors and they are all wonderful! Dr. Houchens has always treated our babies as if they were his. If we have ever had to wait, I remind myself, we have been the emergency many times over the years and it is my turn to wait so another can be cared for with more urgent needs. Dr. Houchens and the team of doctors at Arvada Hospital are the best you can find!