Eight years ago, on New Years Eve, we realized our cat, Lexie, was extremely ill and we brought her to see Dr. Patton as an emergency case. Dr. Patton immediately and correctly diagnosed what was wrong and was able to get her on the path back to health. Some other experts we saw during her recovery (at the CSU Vet School) suggested that Lexie would likely only live a few more weeks. We continued with the course of care Dr. Patton suggested, and Lexie is still doing well under Dr. Patton's care today. Dr. Patton is a caring vet who listens to what we say about Lexie's behaviors and reactions and she always works with us to drive towards the best care for Lexie. We would highly recommend NBCAH and Dr. Patton (and Dr. Esh as well, as we have seen her too through the years).

Watch out for this clinic! Dr. Patton charges much more than the going rate for your dog's medications. I would have never stayed here if my previous and wonderful vet hadn't retired and sold her clinic to Patton. My dog was geriatric and so I stayed for continuity, but I'm sorry that I did. While we were with her, this vet prescribed the wrong medication without apology and did expensive, unnecessary blood work. We kept thinking that the last incident was just a mistake, and wouldn't happen again. Besides that, this clinic is really strange about how they treat people. Today was the final, hurtful event that causes me to make public my experience with them: A few days ago we contacted Home to Heaven to come to our home and assist our beautiful Golden on his final journey. The Home to Heaven vet was kind and helpful, under the saddest circumstance. In our distress, we didn't realize that the ashes would eventually be sent to NBCAH for us to pick up (which was fine, we just were overwhelmed and didn't remember whether the ashes would come to our home, or where to pick them up) An hour ago, I got an unexpected call from NBCAH (so soon!) saying they had received the ashes and I should come pick them up. The caller was shockingly cold and unsympathetic, so her words were confusing (considering the context). When I picked the ashes up, the receptionist was as casual and uninterested as the caller. She nonchalantly handed me the box, said, "there you go," and turned away to do some filing. I couldn't believe what I was experiencing. And in case you're giving them the benefit of the doubt, I was the only one in the clinic, so she wasn't being distracted. There are so many good vets in Boulder, please consider looking elsewhere. And if you are a patient, please check those prices that she's charging you for medications. You'll find them to be outrageous.

My family recently moved to Boulder from a rural community where everyone knew each other. Hence, a close relationship with our vet. Once landing in Boulder, my fur babies decided to introduce themselves to the dog cops. I needed to get them licenses asap. A luck of the google search brought us to Dr. Sue and her staff. They are amazing! Of course, no move can be complete without some fur baby drama including a grand maul seizure on Christmas Eve. Yes, we were packed. Yes, the pet sitter was at the house. Dr. Sue, as she had from the beginning, supported the least costly remedy and gave me her off duty info for the pet sitter as she knew I would be a 12hr drive away. This is the type of treatment a long standing client receives, not a newbie! Her staff always asks how they all are doing (there are 4 animals total) and knows them all by name. They have let us rush in after hours to get meds we had forgotten and are just they nicest people overall! I have no doubts that all the fur babies in my life are in great hands.

I strongly agree with the other bad reviews. We have 2 new kittens and one of them started vomiting frequently for a couple of days in a row. Dr. Patton told us we needed $750 worth of tests and drugs. We trimmed it down to $500 for the things that seemed most essential. We found out 2 weeks later what the actual problem was, when we re-introduced lamb to her diet. We had just began feeding her lamb without a thought. I had even mentioned this to Dr. Patton's assistant, thinking they might know if this could be a problem. What an expensive mistake it was bringing our cat here. I strongly discourage anyone from using this vet. Take the time to find a vet that is more selective and accurate with treatments.

My dog has gone here almost her whole entire life (15 1/2 years). The last time I took her she got excited when she got out of the car. I am appreciate the time and attention that Dr. Esh has taken to properly evaluate the many issues that have creeped up in my dog's life lately and the time to thoroughly discuss the treatment options.