MY LOVED ONES AND I HAVE BEEN LOYAL PATIENTS FOR OVER 10 YEARS AND WE STRUCK GOLD FROM DAY ONE, YES THERE HAVE BEEN TIMES WHEN THE RECEPTIONIST WAS'NT THE MOST COMPASSIONATE BUT MORE IMPORTANT FOR ME IS THE CARE WE RECEIVE WHEN ME AND MY LITTLE ONES ARE IN THE CARE OF BARBARA OR RON-LOVE YOU GUYS AND YOUR STAFF ARE THE BEST AT WHAT YOU DO AND I WANT TO THANK YOU SOOOOO MUCH SO DOES THE WHOLE FAMILY.

i am a long time customer at Buxton and while i was satisfied with the care for the first couple years things are quickly going downhill. the receptionists are so rude. i seriously cannot stress enough how important customer service is over the phone and they just dont have a clue how to be respectful or understanding at all! also, getting appointments takes forever, snd getting an appointment is worthless anyway since they dont acutally take the time to look at the animal...the last time i took my dog in, mrs buxton didnt even look at him and diagnosed him with mange and prescribed meds that made him extremely sick! i got a second opinion and it was just allergies, new allergy meds and hes better than ever! Im seriously disappointed and will never return. i have sent so many customers their way and will definitely be taking them with me now. it sure doesnt seem like they are real concerned with keeping customers and with so many other vets to choose from in the springs thats a huge mistake on their part.

Mrs. Dr. Buxton is awesome and extremely compassionate! She will never try to upsell for procedures, and works with kindness and integrity. Everyone of my critters has melted in her arms, and trusts her completely...over time, that is more than a several arm-fulls. Fantastic for anyone who wants awesome care for their "kids" , and won't give you a list of "you ought to do's" before you leave. They will make suggestions when concerned, but over all, they trust that you; the "mom", "dad", owner know what's best for your fuzzy! Their clinic is NOT dirty...they just don't spend your money on deco. They're there to care for animals - not aesthetics to keep up with the looks of the clinic down the block.

I can't say enough wonderful things about Dr. Buxton. He's incredibly talented, compassionate, and willing to go the extra mile without charging an arm and a leg. He recently saved our cat (who was attacked by a wild animal) and was gentle and caring while treating him. You won't find a fancy, ultra modern clinic when you walk through the doors of Buxton Veterinary Hospital. What you will find is a down to earth ambiance with incredibly talented veterinarians (Dr. Buxton and his wife) and caring staff who will make sure that your fuzzy friend gets the best care....all, without breaking the bank.

I've been bringing my dogs (who I love beyond measure) to the Buxtons since they started their practice. They have always treated me with kindness and understanding and provided the highest quality of care. They take the time to listen to me and really figure out what's needed. When my Daisy was diagnosed with Cushing's disease when she was 12, I didn't think I'd have her much longer, but they helped us have four more happy years together. The Buxtons have done countless wonderful things for me, including staying late for an emergency (my puppy Jackson fell off the couch), and even taking my dog Daisy home overnight to their personal residence to take care of her in her final days when she was too sick to be with me, but we weren't sure yet if it was time to let her go. They've sent me handwritten, personalized cards and taken as much time as I needed to explain things and offer options. They have been beyond fair and reasonable with their pricing and are reliable and trustworthy. I was just thinking the other day that if I had to move to Denver or Pueblo, I would still drive back to the Springs to take my dogs to the Buxtons. I noticed that some of the lesser reviews mentioned other staff. Since I've been a client of the Buxton's for so many years, I've seen exceptional staff (recognize me, remember my pet's name, have amazing phone skills, etc) and many of them were around for years. I've also seen average staff at the front desk. I imagine that as a small business, the Buxton's have to deal with the challenges of hiring and firing alongside what they truly are there to do - which is care for our pets. I've never had a single concern with anyone who treated my pet. To me, it's easy to overlook the sometimes average receptionist as a trade off for the very best in care for my precious pups. I would highly, highly recommend the Buxtons.