DR. RAND WINTON,DMV & VCA WINGATE GREENWOOD VILLAGE STAFF ARE AMAZING! --I don't know what I would do without everyone here. Many times I have been ripped off by vets around South Denver telling me what my two Yorkies needed when they did NOT, costing me in the hundreds and sometimes a few thousand. Dr. Winton has called many out once I brought my girls BACK to her. VCA always has the owner in mind when it comes how much treatment IS INDEED NEEDED. Of course any animal lover will do whatever it takes to get their babies back to health--why so many Vet's take FULL ADVANTAGE OF THAT and why I will never stray from VCA WINGATE/GREENWOOD VILLAGE.

I went to VCA Wingate as a recommendation of the large-breed dog rescue I got my Great Dane from since one of the vets is the Medical Director. I will say for the first 3 years I went, the service was 'okay' and the staff was 'fine' there was nothing that truly impressed me. However, when my dog (my child, really) got sick, problems started. My regular vet was out of the office a lot and was not responding to calls or emails at all. I requested a second opinion (really a new first opinion since I could never get a response). That vet then referred me to a specialty vet for an oncology consult. It was the worse experience of my life and when I explained that to the VCA Wingate vet her response was, "I haven't had that experience with them. Follow up with your normal vet" (referring to her colleague at VCA Wingate). When I did hear from my regular vet, she referred me to VRCC for an oncology consult. The news was devastating; our dog had bilateral thyroid cancer. My vet and I both received an emailed copy of the results and the specialists findings-- And that is when all communication STOPPED! My vet never emailed me, never called me. This was a patient of hers for over 3 years and she didn't have the decency to say, "sorry your dog/child is dying. Let me help you make end of life care decisions." NOTHING! So, when it came time to let our baby go, we chose an outside agency who came to our home. One of her guarantees is that she contacts your vet to let them know she euthanized the dog so you do not have to go through that trauma. Again, no phone call from my vet or email to apologize or to send condolences. The next month, I received an "vaccination due" post card for my deceased dog. I called the office and through tears and sobs of reliving his death, I asked her to ensure he was marked as deceased in their computer so I wouldn't have to do this again. The very next month, same thing. I called and again begged not to receive any correspondence in the mail or email and was told it was taken care of. Too bad that didn't happen. The third month, I received a magazine addressed to my dead dog. I called and spoke to the clinic manager and this time I admit, I was rather perturbed and stated this was unacceptable and poor customer service. She assured me this would not happen again and that she was personally seeing to this issue. Today, I open my email to this heading "Happy Birthday to Onyx!"..... Yep- That was a joy. Today would have been his 11th birthday. I am heartbroken and enraged that after four months of calling, begging, and pleading not to endure this trauma over and over that VCA Wingate cares so little about their patients (animals) and their families who love and treat them as family members. SHAME ON YOU VCA WINGATE- I would never recommend you to anyone! I sincerely hope you never have to go through what I went through at your clinic!

I have yet to have my appointment, but it is tomorrow. I have recently just moved here and didn't know where to take my dogs to. My dogs needed shots and I work so I needed to be able to leave my dogs there in the am and pick them up after work. These ladies were amazing and helped us right away. I felt like I was back home in my small town ... no run around about they needed this first or your a new customer so we can't take your dogs in blah blah stuff .. they treat u as u are family! Thank u so much for helping us out!

I took my kitten in when I first got him about 2 months ago. I was looking for poodles on craigslist and saw an add for kittens and without thinking it through went and got one. I knew he was sick when I got him and realized the people did not have any cares or concerns for him. I took him in two days later and he had an upper respiratory infection. Everyone was friendly at first till the vet asked me where I got him and then she seemed to have quite the attitude like only shelter animals needed homes. I realize a shelter pet is a better option now that I have had expensive vet bills and still need to get him neutered. Because of the judgmental vet I saw, I will not be returning.

This was the clinic my family used for all of pets over the last 30 yrs. It was different when it was a small family clinic and not VCA. I remember loving visiting as a child with our family pets and remembered how caring the doctor was with them. So, naturally, when I grew up and had just moved back to the area, I took my beloved 12 yr old dog there with a bizarre gagging cough. I was told it was acid reflux and to give him some pepcid and all would be well. All was not well and a month later I took him to a different vet where I learned he had a massive tumor in his throat and had, if I was lucky, a month to live. Now, maybe it was possible that the tumor inflamed so much over the course of 3 weeks. But I highly doubt that was the case given the shock of the vet who said, "They didn't notice this a month ago?" Perhaps we could have done something if we caught it earlier. Perhaps not. But at that point the tumor was so large and the dog so much weaker that it was really quite late to do anything about it. I would NOT recommend this vet despite years of wonderful animal care two decades ago. It is not the same place, they are not the same doctors. The animal rescue where we adopted our next dog from cautioned against VCA whose clinics have yearly income requirements in order to bear the VCA stamp. **UPDATE** I will credit VCA Wingate for watching reviews and attempting to right past wrongs. I received a surprising phone call yesterday from a kind Wingate representative who wanted to make things right. I appreciate the sentiment, especially since she wasn't at the clinic at the time of the most disappointing veterinary experience I've ever endured. It does not change my rating because a caring administrative staff doesn't reinstate my faith in the competency of the doctor we saw. But it was nice just the same. Also, THANKS, GOOGLE... I really love that I can no longer post anonymous reviews and can now expect phone calls from apologetic (maybe angry?) businesses due to poor reviews!!!