My wife and I have had to bring both our Labrador retrievers there many times. Our dog was hit and killed last year and at the time we brought her in she was already gone. They treated her body with dignity and the staff was extremely sympathetic to our situation. Just recently our two dogs got into a tussle with each other and sustained minor injuries. Both dogs were put under sedation and treated for their open bite wounds. I brought them in for rechecks and the wounds healed up nicely. the staff truly cares!

I have so many things to say about this vet. We brought in our dog that had ingested some ibprophin. They led us to an exam room, took vitals, led her to the back and came out with a quote a few minutes later. Lucky for us we have high enough limits on our credit cards to pay but I can't imagine the pressure someone who doesn't have the financial ability to pay up front goes through. It's disgusting that they would put you through that when your family member is dying. She was admitted for 24 hours. Two blood tests were done and they were reluctant to email them to us for review by our regular vet. After they gave us the blood work and status of our dog they tried to get us to keep her there another day. Our vet had no hesitation in advising that wasn't necessary at all. They just wanted more money from someone who obviously doesn't have much. Dr Castle was unhelpful, indecisive, rude, and uncomfortable to be around. When we were checking out the secretary couldn't read, the word "only" was spelled wrong on my paperwork, and doctor couldn't be bothered to bring my dog out, despite there not being another patient in the entire building. My dog, led by who I believe was a nurse and was covered in urine. This place is a poor excuse for a hospital. Have a plan in place to bring your pet elsewhere.

I cannot say enough nice things about my experience with PETS Emergency. I came home Sunday evening to find my 11 year old dog Einstein had died. He had not been sick at all. I was devastated and being new to the area, had no clue who to call. My pet sitter told me about PETS. From the initial phone call, to delivery of Einstein to PETS, to today when I picked up his ashes, I and Einstein were treated with respect, dignity and loving consideration. I received a condolence card from them Tuesday. When I picked up Einy's remains today, I was given them in a lovely box and also was given a very thoughtful, wonderful gift - a heart with Einy's paw print (dirt and hair included) and his name written on it. This was a very loving, considerate touch and a wonderful keepsake. Thank you to everyone whom I encountered and all who cared for Einstein. I appreciate you!

Great staff and grate service. always treat me and my pets well its a great company.