I've been very pleased with the care and attention they've given to my older cat. The doctors and staff are always friendly. They've even called a couple times (unsolicited) to check on my cat. I also use them for boarding, which gives me peace of mind to know that while I'm away, my cat is being looked after at the same place he gets his medical care. I would highly recommend Arrowhead.

Arrowhead has taken care of my white German shepherd puppy since i got him at 10 weeks old. This is my first dog and I have had a million questions. Dr. Pfretzschner has always taken as much time as needed to answer all my questions thoughtfully and practically. I've been equally impressed with every other member of the staff I have dealt with. They are friendly, professional and my dog loves them. My dog recently had a minor surgery and it couldn't have been a better process. I have not had the need to board him here, but I would be comfortable doing that if I had to. I am really pleased to have found a world-class vet for my new dog.

I have known Don Pfretschner since he was fresh out of vet school, and have always enjoyed my experiences with him and the other vets and their techs at Arrowhead. Today, 5/31/14, Don and tech Ashley went far above and beyond the call of duty when they came to my home and picked up (literally!) my completely disoriented, neurologically afflicted Airedale, who was circling blindly in the basement and couldn't or wouldn't climb the steps. They took him to Arrowhead for observation, and will follow up with a neurological consult on Monday.

I moved to Westminster when I came out to Colorado with my then-4 month old mastiff mix, and searched the area for nice, clean, friendly vets. I stumbled upon Arrowhead and was impressed with the facility and the secretaries. The vet seemed friendly as well and administered vaccinations no problem. A couple months later, I awoke to a tennis ball-sized growth on my dog's face, so I immediantely called the vet. He explained they see this every so often, it's probably a grass seed stuck in the dogs skin causing swelling - he explained the procedure was simple and 99% of the dogs who undergo it never have a recurrence. Well, I must've been the 1% due to VET ERROR. The day after he finished his antibiotics, my dog had a BASEBALL SIZE growth in the same spot! I called, set up an appointment with the same vet and demanded they do the procedure (cost me $450 or so the first time) without charging me since they obviously didn't do it right the first time. LITTLE TO MY SURPRISE they would not go lower than $275 and they all of a sudden found a grass seed in his salivatory gland! He explained the first time they didn't even bother looking for it and just put a drain in. How unprofessional! I was able to set up a payment plan for 1/2 and 1/2 (since i had already spent all my money on the first surgery...), paid the first 1/2...and TWO DAYS before the second payment was due, they went ahead and withdrew the money from my account WITHOUT NOTIFYING ME which led my account to go negative in balance! I called them right away and they fixed it, but didn't tell me why they couldn't have waited two days for the real due date when I was planning on paying it off! All in all I would NOT recommend this clinic although the facility itself is nice.

Arrowhead has always provided care for my two pugs, including boarding. In addition to routine treatment, they have worked with me on their nutrition and diet menu because I don't feed them commercial dog food. Great place, cheerful and caring and pugs leave happy! Dr Ziegler rocks!