Can't believe people gave this place bad reviews. Been bringing my rabbits there for years and have had nothing but great experiences. In fact, one of my rabbits is a rescue that they saved after it was attacked by an animal on the side of the road. They frequently take in rabbits, birds, etc. that have been hurt in the wild to try and rehabilitate them. They definitely have no obligation to do this, and it shows how much they care about your pets and animals in general.

Don't take your pets here!! They don't care about you or your animals, they are only in business to take your money. I rescued a sick cat from a shelter and brought her here, they didn't give me any answers to her illness and merely gave her steroids to control the problem for a little while. After multiple visits, I was racking up huge bills with no solution to my cat's illness. I explained to them that I don't have much money and I would be willing to pay the bill in monthly payments. This was not an option. They told me I had to pay for everything right there. After reviewing the medical documentation, I noticed that I was being charged for treatment that had never been given to my cat. They explained it was a 'mistake' that they charged me extra. I think they tried to scam me for more money. The doctor never once gave me an estimate for my cat's treatment. The bill was outrageous! They will charge you for EVERYTHING, from disposing needles to shaving some hair off. I recommend never trusting this vet, they are only in it for the money!!!!

I called the Kensington Bird and Animal Hospital with fledgling pigeons that had been separated from their mother prematurely when they fell off a roof, and although I was referred to them by a vet, they refused to take the birds. She said they only take injured birds...well does falling off a roof qualify? I was leaving to go out of town and asked 'aren't they all about animal welfare' and she said NO! When I threatened to drop them off anyway, she said she would wait to get my license and report me for abandoning the birds. I've been the one who's standing by them & went to great lengths to get them this far and THEY are supposed to be in business to help birds. THEY ARE THE ONES who are abandoning the birds.

I just wanted to say that I was extremely happy with the treatment this office provided for my cat Blackie last week. He is doing much better now and is no longer vomiting everywhere. :) The meds they gave me helped and he actually really likes the food as well. I'm in the process of slowly converting all four of my cats over to wet food as well. They seem to be taking it well, especially Blackie. Thanks so much for taking care of my sick family member. I must say that their bedside manner was many levels above my past 2 vets as well. They can definitely expect my return business in the future for my others.

They performed surgery on my cat Cochonette after she swallowed a long string that came out of my son teeshirt, my cat cound not keep food or drinks. We thought she would never make it. They were able to remove all the severed and infected guts from my cat and now Cochonette is happy and healthy. Many, Many, Many thanks for that little miracle.