I called and left a message about getting my cat spayed. I received a return call within a day. While the clinic was very full, and I had to wait a few weeks to get the appointment, it was worth the wait. The facilities are clean and organized. The staff weren't bending over backwards to be overly friendly, but they did their jobs efficiently. The vet. was very kind and gave my cat a thorough evaluation before taking her into surgery. In addition, they only made a small incision. After the surgery, the vet. explained everything to look out for clearly and gave me information to read. Overall, it was a good experience. If it weren't for their affordable prices, we wouldn't have been able to get our cat spayed. (It costs over $350.00 at most other vets in the area.) I would definitely recommend the Fox Memorial Clinic.

They do have terrible customer service at the front desk. Mostly because they don't pay someone to stay there. It's more, "hey intern! get the phone!" style. As far as the vets go, I've had no problems whatsoever. My dog was spayed there and the procedure went fine. If you want high quality customer service, pay the money and go somewhere else. I can't afford to go somewhere else so i'm content.

Don't do it! After you consider your time and frustration, plus all of the additional costs you are MUCH BETTER OFF AT YOUR REGULAR VET! I'm too upset to go into the rest of the story right now. What happened today was ridiculous. No, I am not over reacting.

I called them 4 times since last week and everytime it was the answering machine. They promised to call back within 2 business days but no calls come in at all. Update: I called one more time just now and got to speak with a representative - not answering machine anymore! Finally got the appointment set up.

IGNORANT STAFF! NEVER GO HERE. You are better off putting your animal to sleep than dealing with these people.