I have had to put 5 cats to sleep over my life time - all were done peacefully in other vet offices. Not this time ----- I took my Beloved Cat of 17 years in today. He was very sick and it was time. They did not wait for the tranquilizer to really set in - they made his last minutes horrific. They treated my baby like it was just another "job". He was not sedated like he should have been - he was able to growl and shake - it was a very tramatizing experience. My husband and I had to bear going thru with this because it was already in progress. They did not offer their sympathy to us and at the end they tried to make us pay and not bill us --- we HAD been regular customers until then - we live right down the street. We have 3 other cats - none of which will ever be brought to this office. I am left with a terrible terrible memory of my baby's last minutes - something that should have been peacefull not painful and tramatizing.