I can't express just how grateful I am to have taken our dog to Lums Pond. They were all so kind and compassionate towards us and our 12 year old lab, Lucky. Unfortunately, our first trip there was to put our baby girl to rest.. Everyone there stayed an hour past the time that they close just so we could spend time with her and say our goodbyes. They were so kind to her.. gave her treats, pet her, and I couldn't put into words just how much that meant to us. Thanks again for all that you did!!

I have been a client of Dr. Thompson for 20 years. Since his business has grown and he has hired on many vets and vet techs, has really changed the how I feel about his business. As much as I try to hang on and be a client, it gets more and more difficult every time I call. I guess us ole timers remember Dr. Bob back in the day when he was personable and he cared about our pets and us. ... It's not that way anymore. It's a major business and although they act like they care, come time in need, they don't come through for you. You know why... because there are 10 other clients in the waiting room who will take your appointment. All the great vets have left... Dr. Mitchell, Dr. Mckenzie, Dr. Ford... we miss you... you guys were the best replacements when Dr. Bob wasn't available. Take this from someone who's been there for 20 years.... AND when you board your dog there, and you get that special waiting room while you wait for the vet to come in, you can see what goes on, their walks consist of them walking the dog to the outside kennel, taking the dog that previously placed in there, returning it to the inside kennel, bringing out another dog, and taking your dog and returning it... nice walk... ya think! I hate to give Dr. Bob and poor rating but it's not him, it's his staff.