I am very disappointed with this facility. I took my new puppy in on June 30 because he was very sick from ticks. They ran tests, hydrated him, gave him a B12 and a medication for the ticks. The Dr. told me that by the next day I should see an improvement and by the third day I should see a new healthy puppy. Yes, this did happen, but by the 4th day he was sick again, same symptoms. I then took him back on the fourth day, this time I took him to the Holmes Beach Clinic, where they once again took blood test and hydrated him again. Nothing, he was still the same. I then told his symptoms to a vet tech friend of my and she said "get him on Doxy" right away (a antibiotic) Just so happen my granddaughter has some of this and we game him the recommended dosage for a couple of days until I could get a hold of the Vet again, OMG he made an amazing recovery. I called the Dr. and asked them why didn't they give this to him right away instead of making this puppy go through a lot of pain and me spending a lot of money. I told him that I wanted a refund on the second visit, he refused stating that the test didn't indicate that there was a problem, THE WAS CLEARLY A PROBLEM. These pills only cost me $4 but his bill for two visits was $270. I told him that it wouldn't have hurt to at least try the meds in the first place, better safe than sorry. Even if the meds didn't work, they would have never hurt him. I talked to my new Vet about this and she said that is usually protocol. So long story short Palma Sola Veterinary rips people off and don't care very much about their tiny patients. It would be smart to stay clear from this place.