I am writing this review for my mother-in-law, Rhoda Sirner. Rhoda says that she has received excellent care for her diabetic cat Cookie, Dr. Haskin and staff show a great deal of concern for Cookies health and show me a lot of patients and compassion. I highly recommend Dr. Haskin and Pet Vet.

I've been going to this vet for years with several dogs and cats. The vet attendants and the receptionists are very warm and nice. Each time except for once I saw Dr. Kim Simmons. Dr. Simmons is amazing, she listens to you, is compassionate with your pet and explains everything clearly. If your pet has had blood tests she will give you a copy of all the levels and explain where your pet is on each (normal, low, high). I went to PetVet specifically bc of her, even though I had moved to Fort Lauderdale. Unfortunately the last time I went I didn't see her (and I don't see her on their site anymore, she left?) instead I saw Dr. Haskin. I had an old sick kitty who needed care. My kitty, Ophelia, was presumably suffering from a urinary tract infection (she fit all the symptoms on several websites). We called early in the morning but they said they were booked up until 3pm; I could drop her off so the Dr could take a look at her in between appts and there would be a $300 deposit. After keeping her home until noon, we decided to bring her in because she was lethargic. At 1pm Dr. Haskins called and said she was very dehydrated and he needed to do blood tests to find out more. An nurse called an HOUR later and said our total was already up to $374, she asked if we wanted to put her on fluids to rehydrate her (wouldn't this be the first thing you do?). She said he still didn't know what the test results were but said she's very "dehydrated and should be put on fluids for 3-5 days". When asked how much that would be she said she would call us back. 20 min later the receptionist calls and quoted us $679 to keep her for 3 days on intravenous fluids. We said we couldn't afford that, what if we just kept her overnight? 20 min later we got another call from another receptionist with another quote. " $590 to keep her overnight on fluids" At this point we were felt like we had just taken in a car to a mechanic and were being jerked around. Feeling distrustful and helpless because it was getting late, we just opted to keep her until the end of the day with fluids. At 5:30 we arrived and met with Dr. Haskins. He started out with "she's a very sick kitty who needs a lot of care, she's old and cats usually have kidney disease when they reach a certain point" when we asked if she does have kidney issues, he responded with "the tests look high but it could also be because of her current state" When I asked him if she did in fact have a urinary tract infection he said "it could be, we would have to run tests" . He kept speaking in generalizations about cats getting older and developing kidney issues. I felt like I was speaking to a politician, or someone who was "winging it". I still wonder if he did even examine her or do any "real" tests because after nearly $700 we still had not received any definite answers from him. He was aloof in the way he spoke and provided no specific information. He asked if we had any more questions for him, we didn't, so he left and then sent the technician to get Ophie. We had to put Ophie down the next night at a pet hospital. She began to breathe laboriously and I didn't want her to suffer further. While I don't doubt that it was "her time" I do doubt the care she received at PetVet. Would she have hung on longer if they would have put her on fluids earlier? If the Dr. hadn't kept quoting me ridiculously high prices would I have been able to give her better care? Would I have just opted to put her down at PetVet if I had been given clear responses? These are all questions that I ask myself. After loving a pet for 17 years, the last thing you want is for their life to end gasping for breath. I can't help but feel bitterness by the run around I was put through.

We have three dogs and every time we have taken any of them to PetVet, we have had wonderful service. The doctors are very caring and thoughtful. They are always conscious of their billing in that, they do not do additional services without discussing it with the pet owners first. They will also not do any services that is not needed in to be paid more money. Their staff is the best I have ever met. They got out of their way to be sure you are satisfied.

We've been using PetVet for the last couple of years for our dogs, the staff and vets are five-star all around. We are very pleased with service, care, and professionalism.