Our dog had not urinated after his ACL surgery for over 48 hours when we called Jupiter Pet Emergency. We brought him in around midnight and they managed to get him to empty his bladder without having to use a catheter, only charging us for the examination fee. On top of it they informed us that our other vet had only prescribed him around half the level of pain killers for his post op that was appropriate! Very happy we took our dog in to Jupiter pet Emergency.

We brought our dog, Hugo, here for a non-life threatening pet emergency on a Sunday morning. We had heard good things about this place but we have also had our share of negative experiences with emergency pet clinics in general, so we were a little apprehensive at first. Even before we stepped foot into the clinic, the staff was extremely courteous and warm on the phone, which put our minds at ease. When we arrived we were immediately greeted by Candace, who was very friendly and accommodating, both to us and Hugo. We were immediately shown into an exam room and Candace performed a very thorough initial exam. Within minutes the doctor also showed up. She had great bedside (or is it crateside?) manners and explained to us everything she was doing. She suggested that since the problem was with the eyes, to also have a consultation with Dr. Colitz, who is the eye specialist and happened to be on-site. Continuing with the trend, Dr. Colitz was also extremely friendly and attentive. She was very knowledgeable and respected the fact that we keep at a minimum the amount of traditional medicines given to our pet and she worked within those boundaries. End result, we walked out with an accurate diagnosis, a treatment plan and a tremendous sense of relief. We would highly recommend this place for emergencies but also for non-emergency specialty care, especially opthalmology. We have never met a more compassionate group of professionals!

We take our eight-year-old adopted racing greyhound to Dr. Carmen Colitz. She specializes in ophthalmic veterinary medicine and she is amazing. Her "bedside manor" and her dedication to her patients is so far above and beyond any vet we've ever experienced that it defies description. She actually responded to an email I sent her this summer while she was literally on the other side of the world on her much-deserved vacation! As so often happens in a business, the attitude moves from the top down. The staff in all areas of the clinic are equally caring about their patients. And their care doesn't just extend to the animals ... this team knows how to treat people too! This group offers other specialized services as well. After a chance meeting in the parking lot with their vet who specializes in chemo, I know that's where we'll go if we ever need chemo for any of our pets. I highly recommend Jupiter Pet Emergency & Specialty in Jupiter - they are absolutely top notch!

We took our dog Elvis over to the Jupiter Pet Emergency on the Sunday before Christmas Eve. He had been acting like something was in his eye but we couldn't see anything wrong. So I talked my husband into going there because I wasn't sure if our vet would be open on Monday. Right away they call Dr. Carmen Colitz and she was there in about 10 minutes. She looked in Elvis's eye and saw that he had poked himself somehow and had 2 puncture holes in his eye and it was infected. By the next day it was looking very bad even with a very aggressive treatment and she had to operate. It was touch and go for awhile if she was going to be able to save his eyeball. But she was able to and even if he can't see out of it at least she didn't have to remove it. She and her staff text us and called thru the night ( Xmas Eve ) and let us know how Elvis was doing. My husband was so worried that Elvis would wake up and be scared he wasn't at home. The staff held him all nite so he would be calm. They went above and beyond what I expected and that was a great comfort to my husband and I . Elvis is much better now. He can't see out of that eye and he also thinks he deserves special treatment now , but I can't say enough about the good work they do there. We were so luck that Dr. Colitz was there since that Pet Emergency had just opened the month before with the doctors that are now there . If you check google you will find a lot about her and her work with marine animals ( I didn't know that marine animals had so many problems with their eyes.) We were very luck that someone of her caliber was there that day. We can not thank her enough.

Robin was very compassionate and an educated professional. We had to make a hard decision and based on her real life and professional experience, it enabled us to feel good with our decision. The vet also took the time to explain everything and was very honest with the diagnosis. He did not sugar coat anything or leave us with unwarranted hope. Instead, he gave us options and the pros and cons of each option.