Very bad communication, dishonest and misleading. Made an appointment. To have my dog spayed and was quoted $85.00. Waited two weeks for this appt. The day before her appt. they call for shot records......I send everything over and they start questioning her heart worm tests. I told them she is on medication has been since she was 9 weeks old but tests are not required until 6 mos. old. They want another 35.00 for heart worm test. Ok fine. We bring her in, go into the office and they say..........let's go over your charges?????!!!!!!! This charge which was to total 120.00 doubled to 240.00. NOT INCLUDING the heart worm test or pain meds!!!!???? Needless to say we took our dog home. They have a lot of nerve. Very disgusted. If you choose to use them I recommend you get it all in writing before going.

I was taking my two dogs to get their yearly shots here and one of my dogs got a bad cough a day later from the shots (Rabies and DA2PP). These dogs have never been seriously sick or even coughed like this in 12 years. They both have a heart mumur and that is the first thing they blame, so basically this is one of those bad person tactics to get more money from dog owners(I have a better word in my mind for these kind of people). They are nice as long as they are getting your money and there is chance to put you through a lot of tests that costs in the 1000$s, pretty much the same as most hospitals for people. I would love to get my dogs healed, but I just don't have that kind of money. It just sorely disappoints me that these people go to the easiest thing to blame. I WOULD NOT go here again.

Went to have my dog neutered. Staff was very pleasant but was quoted a price when I called. When I arrived they asked me if I wanted all these add on's like various blood work for safety, and other tests. Antibiotics and pain medicine when taking home was going to be extra as well. In total they tried to up-sell at least 10 different items by saying you did not have to have them but to be safe trying to make you feel bad for your pet if you did not. The cost in essence tripled from what was quoted. I was also going to have a microchip put in my dog at same time. Fee was standard $35. but they also wanted $18.95 to register chip for me. All that is required is to go online and put in name and contact information along with chip number. Again just another example of what I feel was very misleading and dishonest. Took my dog to another vet who was upfront on all the costs and what was necessary.

I was reffered to Sarno animal by a friend of mine to have my cat neutered and his shots done.I don't think I have ever had a BETTER experience with any other vet.The staff was AWESOME!! They were so attentive and caring to my cat,Tiki.They also have prices that cannot be beat.I'm even considering taking my 2 dogs there instead of where I usually take them.I honestly don't have enough good things to say about them and I SO appreciate everything they have done for my little man!!

i take my dog and cat here. they are great with my pets and very informative. hector my dog loves going to the vet. their prices are reasonable but worth every penny for how good they are with our four legged family members...i recommend them to all my friends...