I had the worst experience at this location. The owner of the business (which is not the vet) was rude, dismissive and condescending. I visited this location to have a new pet examination on June 6, 2014 and was advised by the vet that my pet was in good health, only to find out a week later that she was infected with worms. After sharing with him (The owner, Cliff) my puppy's history and lack of understanding how she'd gotten worms considering she'd hadn't been around other dogs since I've had her, nor did she have fleas (which the vet checked for during her initial exam), he became argumentative and dismissed me. He further went on to tell me that I should do research on my dog to educate myself if I wanted to know what's going on (which I indicated that I had and continue to do). After I questioned his attitude and advised him that I wouldn't tolerate his rudeness he said, "I'll be however I want to be towards you. I'm only trying to educate you (again he's not the vet) So, do you want the deworming or not." I ended up leaving and taking my puppy to another clinic (Kind Animal Hospital) to be dewormed. I've never received such poor quality customer service from an establishment in my life. I strongly DO NOT RECOMMEND TAKING THEIR PET TO THIS PLACE. There are plenty of well qualified and customer-oriented establishments located in Miami, BUT this isn't one - unless you're looking to be disappointed.