I have been seeing Dr. Beth and Dr. Al for 9 years and they are great. If you don't understand something they will explain it so you can. Paula what a great tech. she is always ready to help you and your pet no matter what. The whole staff is wonderful and polite. I could not of found a better place to take my two dog. Keep up the great work!!! They are awesome!!!
I write this review filled with grief, remorse, and most of all anger. I have been bringing my dog to this Vet since I received her in February. She was 8 weeks old at the time. I received a call 3 days ago from the clinic advising that my precious dog, Luce was due to be spayed. I scheduled my appointment for blood work, then brought her in this morning for the surgery. Upon arrival at 7:00 AM, they advised her blood work was perfect, she was in excellent health, and she would be just fine. At 10:00 AM, I received a call from Dr. Morerro that my dog has passed due to complications with anesthesia. I am distraught, I am beside myself, I am in shock, and most of all, I am heart broken. Never once did they indicate that there was a risk of complications, never once did they warn me that she could potentially die, never once did they advise that my breed (Italian Greyhound) required special care under anesthesia. In fact, they never even had me sign a waiver. I dropped her off for a standard Spay procedure, only to find out that they had killed her 3 hours later. What is infuriating is that they claim they have no idea what went wrong, they claim they don't understand how this could happen, they claim that they are just as shocked as I am. One google search on the internet after the fact showed me countless of pages of the enormous risk Italian Greyhounds face with anesthesia and the complications that could ensue. I returned to the clinic at 11:00 AM to get an explanation, only to get the same answers as previous on the phone - "We have no idea.". WHAT COULD POSSIBLY BE WORSE? They then proceeded to ask me for $180 for cremation after they had killed my beloved friend and I had spent in excess of $1,000 in vet fees in the past ten months! Luce, it's Italian for The Light and it was the name of my dear friend, my companion, my little pup. She was Italian, an Italian Greyhound to be precise. She was given to me as a gift from great friends, and brought "The Light" into my life, if even for a short period of time. Today, she quietly left this world due to complications from surgery from an incompetent Veterinarian. My heart is so heavy with sorrow I can't put into words. She liked to run, she loved to jump, and she knew she had me wrapped around her paw; even when I pretended to be irritated by her. I will miss you more than you know and am ever so grateful that you were brought into my life. May you rest in peace. Our pets are our family. I would not trust them with this vet. Regardless of the response, you cannot fix the fact that my beloved family member is gone, no matter what explanation they try to give. Are you willing to risk your family's life to them? Worse yet, they'll charge you for it. It's ridiculous, it's absurd, and it's just plain insensitive. There are so many other clinics that actually do have empathy, take pride in caring for your loved ones as if they were their own. I'm heartbroken, I'm distraught, and I cannot forgive you for your malpractice. Worse yet, the gilt of me selecting this clinic to care for my family member will live with me forever.
I have had a very good experience working with them. I prefer Western Medicine and they also emphasize eastern medicine but will always go the route I prefer. This place is a great option for those who want Eastern medicinal options. David is wonderful! Patient and gives your pet a lot of time and attention. The staff took care of my sick pup for a week while I was away and were very helpful and welcoming when I called to check on her. Boarding does not give the pet much outdoor time but price is excellent! They just expanded the hours so they are open till late at night.
Very expensive. In addition to the high price tags, the veterinarians will attempt to sell you the latest and greatest preventative care products they have...whether you need it or not. The office staff is very professional and friendly. Unfortunately, they will go off into a corner and make snarky comments that they obviously believe you can't hear. If you have a lot of money to spend, your pet will receive excellent care. They will make sure your pet receives everything needed. This includes any additional products they can convince you to purchase.
I started bringing the family dog, Snutey, to AH@BP when we first moved to Baldwin Park/Orlando about 7 or 8 years ago. Our lives have changed quite a bit since then - Snutey passed away from old age (lived to be 20 years old!) and we have moved to the other side of Orlando. I have periodically tried other vet offices, closer to my new home and seem to be a bit less expensive. We have always returned to AH@BP though (and this time have returned for good). Tiny, the new fur baby of the family loves AH@BP as much as Snutey did...and the quality of care, friendliness and cleanliness can not be beat at AH@BP.
Name | Address | Facility | Today's Hours | Rating | ||
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Banfield Pet Hospital | 3232 East Colonial Drive | Vets | 09:00 AM - 07:00 PM |
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Banfield Pet Hospital | 6134 East Colonial Drive | Vets | 09:00 AM - 07:00 PM |
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Enrique Duprey DVM | 2905 Corrine Drive | Vets | 07:30 AM - 06:00 PM |
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Corrine Drive Animal Hospital | 2905 Corrine Drive | Vets | 07:30 AM - 06:00 PM |
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Underhill Animal Hospital: Hill Daniel A DVM | 4900 Lake Underhill Road | Vets | 07:30 AM - 07:00 PM |
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Lake Underhill Animal Hospital: Cole Stanko Kelley A DVM | 4900 Lake Underhill Road | Vets | 07:30 AM - 07:00 PM |
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Underhill Animal Hospital | 4900 Lake Underhill Road | Vets | 07:30 AM - 07:00 PM |
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Lake Underhill Animal Hospital: Barnett James D DVM | 4900 Lake Underhill Road | Vets | 07:30 AM - 07:00 PM |
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Semoran & 408 Pet Doc Hospital | 427 South Semoran Boulevard | Vets | 07:00 AM - 07:00 PM |
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Loch Haven Veterinary Hospital | 2000 North Mills Avenue | Vets | 08:00 AM - 07:00 PM |
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