This review covers multiple visits over the last year. First, the staff have been either not friendly or have outright ignored me. On more than one occasion, the person checking me out was not polite and never even made eye contact with me. One of those times, I was just standing there (literally 3 feet away from these people), while the doctor and the other girls at the desks were just chatting away. Again, never even acknowledging I was there. A "we'll be with you in one moment" would have sufficed. I am a polite and patient guy. I go out of my way to treat people right. I can't think of anything I would have done that would cause them to treat me any differently than any of their other customers who are leaving these glowing reviews. For what it's worth, I was also told by a staff member of our boarder/daycare that when they called for records, the person on the phone was "rude" which did not come as a surprise to me. The other strange thing about this place is that I literally never met the doctors. Not as much as a "hello, I'm doctor so-and-so". They don't bring you into the rooms while they treat your animal; they never did for me anyway. They just leave you in the waiting area. I would much rather be in the room to help calm my dog's anxiety. We were always in the room with our dog at our previous vet (who we loved). I can't comment on any of the assistants because the only interaction I had with them was when they called our dog's name and took her back to the room. Anyway, I had my first visit Lake Nona Animal Clinic today and they were awesome. The staff was friendly and I accompanied our dog to the room. The doctor and her assistant were polite and affectionate with our dog and you could tell they are animal lovers. I have no idea if all our future visit will be this way, but it was certainly a great start.

Since 03/18/2001 they watched over my Gypsie with genuine love and care. On 11/07/2014 Gypsie passed away. Their love and support never cease to amaze me. I recommend the Chickasaw Trail Animal Hospital for anyone who is looking for the utmost quality care for their little companion!!!!!!!!

Great staff and facility - my favorite vet in the Orlando area! They have gone above and beyond in their care for my animals. Whenever there is a serious problem with any of my pets, I make sure to take them here.

Excellent service for our lab and jack russell doggies! Dr. Minton was wonderful, gentle, patient, and friendly with our puppies and us! So happy with our new Vet!!!

We've taken all our chihuahuas to Banfield and moved away from the nearest one about a year ago. When our chi, Zeek, got sick, we took him to Chickasaw Trail Animal Hospital. The vet came out to get him personally and explain what they would do when they took him back. The explanation was very clear and after the exam, she took the time to explain what he was going through and that his prognosis wasn't great, but they were optimistic. He ended up not making it, but the experience we had there was such that when we got a new puppy, we took him there to get his check up and vaccines. Now all our chis go there and always will! The only reason I didn't give a full 5 stars is that they were so optimistic that it got our hopes up that he would make it, and when he didn't it really hurt. I think a more realistic approach can sometimes make bad news easier to swallow.