I recently moved into the Orlando area and was in need a new vet to take my dog to. My dog developed a small skin irritation/lesion on her chest and I decided it was time to have somebody take a look. I called around to a few other places and most, couldn't get seen the same day. I chose Lake Underhill because I figured since they see the Orange County PD canine unit, it must have been a good place to have my own dog seen. When I arrived for my appointment, I was greeted and given paperwork. My appointment was at 1:30 and I was called back around 1:45pm. The technician who took me back brought me into a room, asked me why I thought it was "ringworm" and I explained that it looked like it from when I had it as a child, plus I had done some basic searching around on the Internet and found several photos/descriptions. She immediatley became defensive and told me that it could be other things. But right when I turned my dog over, she looked at it for about 5 seconds max and said, "Ok, the doctor will be with you shortly." I waited for the doctor for less than five minutes, which I was pleased with. He came in, picked up my dog and looked at her lesion and said, it's probably ringworm but he doesn't know for sure. In the less than 3 minutes of the examination, he gave her a anti-biotic and spray and was out the door. A minute later, the nurse came in and handed me the Rx and said I was good to go. That was it. It cost me $42.96 plus medicine for less than 4 minutes of their time to tell me that they THINK its ringworm but not sure. Really? That was it? They handled my dog like a piece of meat instead of a living, breathing animal. They didn't care to get to know her, take her vitals, learn her history, or any of her symptoms. To be honest, I really don't care if they work with the Orange County PD canine unit or not. That is their big thing, they see police dogs. Well that's just dandy but they pushed me in and out in less than 7 minutes without a care in the world. I felt like I was in a meat factory - just get them in and out. Needless to say I will be finding another vet that is more personable and cares for my dog and not just collecting their fees. Im scheduled for a 2 week recheck to check the status of my dog's "possible ringworm". Very disappointed with the lack of quality of care.

Dr. Barnett did not show too much interest in my pet, which looked like he didn't care at all. I want a vet who actually takes a second to greet the animal instead of just come in, do test and that's it. It was very poor service. The front desk ladies are very nice though, Can't say the same for the Dr.