They are AWESOME! From the time you walk in the door, until you pick up your dog after its appointment with the vets or grooming team - they are wonderful! My Gracie (german shepherd) loves visiting for her baths & regular appointments and on the 2 occasions that we had serious emergencies, Dr. Bill and Dr. Craig where fantastic. Both emergencies were life threatening and I am so grateful to have my Gracie under their care. Thank you PCAH - Each & every one of you are kind, knowledgable, intelligent people & I thank God I have you taking care of my dogs!

I've been taking my animals here for several years. The staff at the front desk is ALWAYS kind, friendly and helpful. They can always get me in whenever I need to schedule and they are always very on time with actually getting you into the vet, I appreciate the respect of my time! The Vets here are fabulous....they are always compassionate and gentle with both my dog and my cat. They take time to answer questions and explain everything in plain English. I was even very pleased to see that when my dog had a problem, they called a couple days later to check on her. I can't say enough good things about these guys!! If your looking for a new vet this is the place!!

Over the past 16 months my elderly cats have needed some ?unexpected? care, starting with Sweet Pea's sudden decline. I found myself on a Saturday realizing she was failing and I needed to get her in fast so she could go peacefully & comfortably. That's when I met Dr. Klein. On Saturdays, you don't need an appointment, just walk in, when I heard that over the phone I rushed down Orange Avenue and found one of the most compassionate vet offices I've ever been to. My first impression was from the front desk, I found compassionate ladies who even though they must be somewhat used to dying animals coming in, they still showed such individual care and genuine understanding. In the exam room, Dr. Klein and his attending tech were gentle, understanding, and very loving towards my Sweet Pea during her final moments. They weren't just going through the motions, I could see and feel the love & compassion, it was palpable in the room. Their bedside manner and approach was professional as well as both patient and efficient. The next visit was Calico, who started having some kidney issues in the fall of 2011. This is when I met Dr. Craig Lautenschlager and a few more staff. I was a mess because I had just lost her sister, Sweet Pea, a few months earlier and feared Cali was going very soon too. Dr. Lautenschlager zeroed right in on her issues and had her back on her feet within a couple days and I mean feeling GOOD, playing and running and hunting. Next was Sage who unfortunately suffered a couple strokes and would not survive. Dr. Lautenschlager & his team once again assisted me and my pet with a quick & humane exit before she suffered any further. I was again impressed with the care & compassion of this team. Cali just went back in this past Saturday due to taking another nose dive in her health. Turns out she's got some protein toxins building up again, along with a couple other new concerns. He gave her some injections and fluids and said if she's not better by Monday bring her back in. It's Monday and I was happy to tell them (when they called me today to follow up on her) that she's back to popping her wheelies and peeling out for a short sprint here and there. Thank you Dr. Lautenschlager for getting her feeling great again. Dr. Lautenschlager has a wonderful and gracious bedside manner, and a good sense of humor. He's also a good listener. He explains things very well. The staff is great from the front desk to the techs. The wait has never been long. The printed invoice statement is very easy to read and the date of service is printed nice a large so it's very easy for me to keep them in order in my files. There's a covered area for temporary parking by the front entrance where you can unload your pet in the rain or if walking is difficult. There is also a specific "IN" door and "OUT" door on opposite sides of the lobby so you are unlikely to be coming in the door with your pet while someone else is coming out with theirs. Inside the lobby there's a main waiting area to the right and then tucked around to the left is a small nook that's ideal for sitting with a pet that is easily stressed by other animals or strangers. The exam table & room has been clean every time. There is some shaded parking at the very back of the lot which is nice in the summer. I give this vet an AAA+++ and suggest you stop looking for a vet and call these people. Landmark to help you find it: They are literally right where Orange Avenue (south) splits into two one-way streets, Orange & Hansel, where you enter the north side of Edgewood/Pine Castle. There's a small cross street right there, Oak Lynn. If you're coming from the south headed north on Orange, you can turn left on Oak Lynn and shoot straight across into their parking lot. If you're headed south on Orange, just watch for the split and as soon as you get to it you'll see Pine Castle Animal Hospital on your right. Big sign.

This place is wonderful! Thanks for the kind, compassionate help that you give all the animals that come through your door!!

Dr. Klein, Dr. Craig and the staff are the greatest. I have been taking my cats and dogs there for years and you couldn't ask for better people They truly care. Totally awesome to have a clinic like this nearby for our animals to go to.