We've been very happy with the service here. They truly seem to care about our pets (and us), are very thorough and while not cheap, the prices seem fair. The place is clean and they have boarding too. I like leaving my pets in a kennel that has their own vet on site in case they have any problems while we're away. Everyone that works here is friendly and knowledgable. We've been to a lot of vet hospitals of the years and these guys stand above the crowd.

We started taking our dog to Country Oaks when we needed a place to kennel him. He had lost a significant amount of weight (which he didn't need to lose!) while kenneled at our previous vet's for a couple of weeks because they "forgot" that he was supposed to be fed twice a day so he only got half the food he needed. Country Oaks couldn't have been more different. You could tell that they really loved animals and, by the second time we went there, they knew our dog by name and were always genuinely happy to see him. We certainly didn't have to worry that they would forget to feed him or fail to notice if his condition changed significantly while he was there. Based on our positive experience kenneling our dog there, we started going to Country Oaks for all of our veterinary needs. Several years later, our dog unfortunately developed cancer. Country Oaks was very helpful in laying out all of our treatment options and a realistic prognosis of the likely outcomes. Eventually, we had to put our dog down when the cancer progressed too far and I'll never forget the caring attention that we (both dog and owner) received while we were there. They did everything they could to make our dog as comfortable as possible and had enough caring left to comfort us as well. A short time later, we even received a very personal and touching sympathy card from them. Another time, my wife and kids found an injured tortoise and Country Oaks was the only place we could find that was willing to try to help it. After speaking to them on the phone, we took it in and they seemed hopeful that they would be able to rehabilitate it. Now that's going above and beyond the call of duty!

Doctor Baird is very pleasant in bedside-manner. Although I have had to wait due to emergency visits coming in the staff tried to progress my visit as much as possible before seeing the doctor. They were apologetic and polite at all times. Doctor Baird discovered that my dog was having a rare allergic reaction that cats sometimes have to an ear medication provided by my previous vet. She only charged half price for a revisit and her staff made followup calls over the phone. They are thorough in explaining the care procedures and itemized charges. I prefer to be present while they administer shots and other medication and they were accommodating to my wishes. Overall I have had a good experience with this veterinarian and recommend her.