I took my poor cat Taz there because his hair was falling out and I thought he had fleas. I had helped him since he was a baby and he was a rescue. They ran numerous tests and $340 later they told me there was nothing wrong. After he urinated all over the exam table they tested the urine (from the table) and gave him an antiboitic shot with some ear drops and sent me walking home with him in his cage on my way. Shortly after he developed fleas and I tried to get a prescription from them so I could save $20 from 800 pet meds and they wouldn't give me a prescription. This cat didn't live outside either. The Owner Beal which oddly enough is my KIN, wouldn't even look at my cat again and sent me his records without a prescription and told me to take him to the emergency ward and refused to help him any more. This poor cat suffered for months and almost all of his hair fell out and his skin fell off LITERALLY. I've never seen any thing like it in my life! If I were you I wouldn't grace this places door step with my beloved pet! This poor cat did not deserve to die like he did and the jerk that runs this place needs to find a new profession. This cat was like my child and I took care of him for 15 years!

They have been taking care of all my pets for 8 years and I could not be happier.The front office staff are very sweet and will answer all your questions with compassion and are very professional. The medical assistance group are very caring and take great care of the pets . And the Vets..........wonderful and caring people. I feel there very up to date on procedures and animal care. There prices are also fair.

Friday 10/7/11 of last week, I was assisting my 80 year old mother with a move back home to Chicago. We had decided to fly her dog with us rather than driving back. 3 hours before the flight, we realized we didn't have a current health certificate for the dog. I called and was told that the doctor was not going to be back until 2:30 leaving us very little time to drive the hour to Tampa airport, get through security, etc., but we had no choice as we didn't want to be turned away at the gate for improper paperwork. In stepped a fantastic employee named Becky, who was there to help! She started asking questions to begin filling out the paperwork right there and then so when the vet arrived we would speed up the process. I decided to park in the lot with mom and the dog in hopes that maybe we could get in early, well by 1:30 Becky came out to the car to tell us to come in as the doctor and tech were in fact back from lunch. They moved us through the exam and final paperwork quickly and got us on our way, in plenty of time to make our flight! You can really tell a great deal about an organization by how they respond when you, the customer are in crisis mode. Great people! Empathetic to our challenge, professional in their care and attitude! I would highly recommend this vet and the staff!

The staff and doctor were very professional and sympathetic when we brought our 15 year old cat Maxie in to them because we knew he was too ill to survive. They made a difficult time for us much easier.