I have no idea why anyone would give this place a low rating. It is very warm and welcoming. The staff are caring. Dr. Williams is amazing! Really, there is NO better place to take your cat! Take it from me, I am very picky whom I let treat my pets and I would not hesitate to recommend VCA to anyone! :D

I used to go there with all 5 of my cats before they were bought out by VCA but I just went there 2 weeks ago with one. I have never b.een with a Veternarian that knew absolutely nothing about cats! They told me she needed all of these tests yet when I asked them what they were testing for they could not tell me anything. After several crucial hours, I took my cat and left for my dog veternarian, Dr. Hong. He took her in immediately and gave her an IV because she was very dehydrated. CC had not given her any fluids. He ordered bloodwork again as CC but told me what he suspected and what he was looking for. He gave her pain medicine and offered to keep her overnight or told me I could take her home and come back the next day. She passed that night. I sincerely beleive that she may stilll be here today if CC would have taken action instead of "observing" her. I could have watched over her...I needed a doctor to look at her and try to see what was wrong. They have the worst doctor at that location and I beg anyone considering this facility to reconsider. I know good veternarians after having cats my entire life and these people should be closed down!!!!

I would not recommend this place at all no matter how many good reviews they've received. I took my cat for a check-up after all I've heard so much good things about this vet. What a mistake. They don't seem to know how they should handle or treat their patient with care. Not only for the Dr but their nurse is the same way. I did not like the fact that the nurse turned the pet carrier upside down to get my cat out from it without even touched or held my cat. No wonder my cat was scared and literally refused to get out...