Over the past 11 years we have had reason (with 3 cats and 2 dogs) to visit Lake City Animal Hospital. Their services have always been reasonably priced, their staff courteous and helpful, and their physicians knowledgeable and willing to take the time to help us understand what's going on and how we can best help our loved ones.

We have been seeing Dr. Carmichael and the other vets at Lake City Animal Hospital since April 2003. We continue to use them with our current pets. They are extremely professional and polite and we have encountered nothing but the best service. Last year when we lost our oldest dog, the staff was more accommodating, caring, and helpful than I would have ever expected and more so than I have heard from friends' vets. The constant communication regarding test results and labwork was exemplary. Just like human doctors, they are not miracle workers, but they do everything they can to care for our pets. Honestly, I feel the vets and staff at Lake City Animal Hospital offer better care and service than most general practitioners these days!

On January 27th 2014 my dog whelped 11 puppies. During the whelping process she retained 6 placentas. This could potentially be deadly. I spoke with my mentor and was recommended to immediately get a dose of Oxytocin in her, which is used for this issue, it causes the dog to have a contraction to push anything remaining inside her. I could not get in touch with my regular Dr. so around 3pm on the 27th I called Lake City Animal Hospital. I told the receptionist the situation and that I needed a shot of Oxytocin. I was told to come right in, no need for an appointment. So I rushed to the clinic with my girl. Once I arrived I filled out the necessary paperwork, and to my surprise the receptionist came out and told me that and I quote, "Umm We don't actually have Oxytocin" so they sent me back to speak with the Vet (Toby G. Carmichael, DVM) So He comes in the room and proceeds to tell me that my girl will be fine, and that Oxytocin is only used in Horses, it is no longer needed for Dogs. (NOT TRUE) He proceeded to tell me that he has over 21 years experience and that she will be just fine. Not to worry. So I left and took her home thinking that I was over reacting and that she would be fine. I was to follow up with my vet the next day. Well less than 8 hours later I wake and my girl cannot move, SHE WAS SO WEAK AND COULD BARELY LIFT HER HEAD. Sure enough she had develop Mertritis. (Metritis is the medical term used to describe inflammation of the uterus. This uterine disease is similar to pyometra but it has some differences. Unlike pyometra, metritis is most often a bacterial uterine infection that develops in the immediate post partum (after giving birth) period and occasionally after abortion or breeding. It is most often associated with retained fetuses or placentas. What to Watch For Fever Dehydration Depression Decreased appetite Vomiting Diarrhea Fast heart rate Vulvar discharge) She was so weak she was laying on 2 puppies and could not move, THEY WERE DEAD...AND I WAS ABOUT TO LOSE MY GIRL TOO. So I rushed her and 9 puppies to the ER on Tuesday Morning, spent every penny I had to get her stable then transferred her and 9 puppies to my Vet in Sandy Springs, where we ended up stuck there for 38 hours due to the Ice Storm. Every one is Doing well now. Just felt that people need to know about this incident before choosing to come to Lake City Animal Clinic

For a dog, the annual visit plus a rabies shot was over $200. We are a military family that has lived up and down the east coast, we didn't expect Georgia to have the most expensive vet we have ever been to. After the first visit, the staff seems to feel as if they don't need to be polite anymore and they add on a lot of extra stuff to get more money out of you. We just felt like they tried to take advantage of us. Very disappointed, going to a new vet that has more competent staff.

This is not a bad vet but it certainly could be better. It seems like they have so many clients that they cannot give each animal the individual time and care that they need. At one visit they were so busy they forgot to do the urinalysis they were supposed to do on my cat so I had to come back in and pay for another appointment. I have never been to an appointment that didn't take more than an hour and a half, even for a follow up. It always takes about 20-30 min. to check out as well. The front desk staff will say the doctor will call but in reality you have to call 2 or 3 times to get any answers. This is not only unprofessional but very nerve wracking when you have a sick pet. I have also found some of the front desk staff are very rude on many occasions. Needless to say, when I finally do get these latest rounds of test results back I will be taking them and my pets to another vet.