the front desk staff was not the most friendliest. They were borderline rude and really short. when arriving the doctor asked me if it was my dogs first visit and I replied yes, after that it was a brief, non interactive appointment. It was so fast that I wasn't able to asked all of the questions and concerns that I had. The doctor did not explain the medicine that was being administered neither did he offer comfort to my dog. Another thing that was really disturbing was after he checked my dogs temperature with the thermometer in her rectum, I noticed that the thermometer did not have any protective covering over it. I didn't know what to say , because what if the thermometer had been previously inserted into another animal that had an infection. after the cold unprofessional check up I proceeded to check out. I was presented a total and was not even offered a receipt . I then asked for a receipt to only receive a slip of paper with nothing itemized so that I could know what I was being charged for. I would not recommend this place to anyone, ill stick with pet smart because they are corporate and are held to a standard. I was not happy with this appointment because it seemed as if it was a get in get out give me your money type of business. DO NOT GO HERE!

I took my cat to get spayed and shots. He told me they had found a lump and charged me extra to get it sent to the lab to check if it was cancerous. When i took her to my regular vet they called the vet up to get the results and were told I had declined to have it tested and it was thrown out. I took the proof of my payment in and asked for my refund and was told they did the test but they could not produce the test results. Take your pet in only for simple things like shots otherwise stay away!

Many years and several animals with Dr. Jeffcoat. Couldn't be happier.