Will never go here again. Recently, my female cat has been acting like she is in heat. Crying loudly, sticking her butt in the air, spraying on our carpet, just being downright annoying. She got spayed at the Banfield hospital on Austell Road in Austell, GA over a year ago. I called them to see if there is something we could do about this. They told me they would call back. A few hours later, I get a call from one of the doctors up there. I believe his name is Doctor Tanner. His solution is to deal with it pretty much. He said the only thing you can do is lock her up (since we have 3 other cats, with 2 being males) that's all he could suggest. He told me that female cats still produce estrogen and that this is why she still acts like this. I understand they do, but a year later she starts to act like she is full blown in heat? Then all you can say is that it's okay, she won't get pregnant she'll just have the symptoms though? Such a joke. This place is way too overpriced. I will never go back here again and will make sure no one I know goes here. What's the point of getting our cat spayed if it doesn't do what it's supposed to do? And a little side note, the other female cat is about 2 years older than her and she was spayed at another animal hospital with no problems whatsoever. I wish Banfield would at least offer to get her fixed again, since they screwed up the first time. We will be taking her to another animal hospital from now on. Thank you for making us pay extra for a half ass job. Worst customer service ever.

Dr. Tanner is excellent, but hard to get an appointment with due to how busy he is. Dr. Tollison doesn't have as good of a "bedside" manner, and tends to over-medicate. Friendly/helpful front desk staff.