While both doctors are really great and compassionate the office is not run very well. I love the vets and thats why I keep bringing my dogs here but the office is so unorganized! We were waiting on medication to come in for our dogs and no one called us when it did, I had to contact them. Even though they told us they would give us a call. They also do not seem to update their charts very well. They had my dog listed as 55 lbs (from when he was a little puppy) and now he is almost 80 lbs, completely different amount of medication needed. But again I absolutely love the vets there, they are very nice and understanding. They have a ton of patience trying to explain things to you and they are an average cost for their services it seems.

Was so disappointed with this office policy. I have been using this vet for probably almost 10 years. When I went to order flea medication even though they said they would match internet prices they would not. As you know flea medication is very expensive and I am a senior citizen and try to watch what I spend. I found the medication on line cheaper and told the vet office. They gave me their price which was higher. So I ordered off the internet and they need a Rx from the vet. Would you believe the vet's office would not fax or phone the Rx in for me. Not only that but when I called to see if my Rx had been sent they told me that they left a message saying they couldn't send it. No message was recorded anywhere. I was so upset. Talk about customer no service....After, 10 years....So, meanwhile I had to go back to the office, get the Rx and mail it to the internet vet. It is definitely time for a change of veti service.

The front desk staff and the Vets at Animal Hospital of North Gwinnett are the best! They really care about your pets and about you! Recently I had a situation that involved this animal hospital and they did everything and anything they could to satisfy me! I was VERY impressed! If you are looking for a vet or looking for a change I would recommend them to EVERYONE!!!

Unbeatable doctors and staff!!!