I've taken my pets to Dearborn for many years, and have had good experiences with every vet we've seen. Dr. Ellington in particular is incredibly devoted to the well-being of her patients; she cared for my two dogs from their youth through their twilight years with skill and compassion. She and the other veterinarians communicate clearly and thoroughly about my pets' issues. As with any vet, this communication is enhanced when the pet owner provides clear and complete information, asks questions, and pays attention to what the vet says. Don't be afraid to ask questions -- the vets at Dearborn will take the time to understand your question and give you a thorough answer! Today my elderly, blind cat and I had our first experience with Dr. Duncan, who has a cheerful but authoritative bedside manner. She was quite gentle with the kitty, keeping her in her soft bed as she was removed from the crate so she wouldn't have to lie on the cold table. The cat seemed confident as long as she was in her familiar nest, so when Dr. Duncan took her back for blood work, she scooped the kitty up bed and all, and carried her like a baby in a blanket. My cat is easily frightened, and hides for days if we so much as bring a stranger in the house to fix a faucet. I'm happy to say that when she got home from her vet trip today, she fell right back into her normal routine as if she'd never been out of the house. Many thanks to Dr. Duncan for making the exam so easy on her.

STAY AWAY!!! They are the absolute worst people on the planet! They are rude, don't answer their phones (if you do get them on the phone they hang up on you), and do not do what you ask them to do...and then they expect you to pay for it not to mention their terribly long wait times. They do not communicate anything with the customer. In fact when I called about getting my dogs medication they told me that I would need to show proof that I was in fact the owner when I had used their services in the past FOR THE SAME DOG! (apparently they do not document anything)! They admitted to me over the phone that they give dogs away to the wrong owners. I have been there multiple times and have never met the veterinarian; they always seem to be "too busy" to communicate with their customers. They are not organized. Not sure who is running this business but my dog could do a better job. Will never use them again, and I will tell everyone I know to do the same.

Their new location is great. Large, clean, and well lit. The waiting time was insane, but we were walk ins so that was OKAY. I brought my dog in for an examination she examined him and because he was such a good dog and made things easy for her, she gave us half off the price of the exam! She then prescribed us some medicine for his leg, and sat down beside me and told me all my charges and asked if I could afford them as a whole, and once I confirmed I didn't need payment help (it was only $55), we paid, left and my dog is doing great! I'll be back to them. It is sort of far from home, but we use a regular non full service vet for shots etc. and this place is wayyyyyy better than Pets are People, too.

I'm only giving my two visit experience four stars, because on both occasions I had to put a beloved old companion to sleep, and feel a little odd, saying I loved the experience. The staff were marvelous, very caring and sensitive. The doctors, took the time to post (snail mail) handwritten cards to commiserate our loss, which means more than I can say, being extremely Old School, I appreciated this greatly. (of course New Schooled would appreciate this too :) I have two 1 year old cats who have been seen by the Atlanta Humane Society, but now with the discovery of Dearborn Animal Hospital, so close to home, I hope they will have the opportunity of being seen at this hospital in future. Thank you.

It all started when my Miracles passed and I took her to Dearborn and Dr. Murdock took care of everything they all treated me so nice and then I adopted a dog named Grace and she had severe ear infections and Dr. Sarah took great care of her what a great team of loving, caring people can"t wait to see the new location they are my kind of vets and staff to have my Grace around. Also very affordable.