I have been taking my pets to Columbia Animal Hospital for many years and I am very satisfied with their service. The vets are knowledgeable and the staff is very helpful and compassionate. This is how it should be. They have had some turnover in receptionists over the years and some of them have been more competent than others. When they became part of the VCA network they began to offer package deals and extra services at higher costs.They are a for profit facility. They need to make money like any other business. Just decline the services you don't want.

Happy holidays, everybody: and may the Lord bless you as He's blessed me with my six cats and the good people at VCA-Columbia Animal Hosp. This past holiday, is the first Christmas I've celebrated with Abby since finding out that the Good Lord saw that she was free of a possible lifethreatening illness besides her earlier diabetes. It was this prior condition, and of my own future "status": descrbed, as a fellow VCA employee did himself---"cat-poor"-- which is certainly not the worst way of being rich. A way of likely becoming a little frugal. The gifted and compassionate Dr Nehring, herself a harried ma and :"personal animal caretaker", a trained hard scientist with an artist's compassion for the subjective approach: that through their patients' eyes. It was in Abby's own, that the meaning of Blessedness came to me, through my own duty to my beloved Abby. Karen, VCA-Columbia's business specialist, reached into her own pocket, to keep in both cans and dry prescription diabetic food (I have this on order, anyway; but was low, this year in both-- and its been personally delivered, both times; Karen put some extra of this-- routine, but very important treatment part-- on my relatively vaporous "bill". I say, in having seen the changes over time, and the things which remain constant) And Dr. Nehring has put the daddy patient's concerns into perspective, regarding the care of others,when giving me the most honest and caring advice, about medication ajdustments and best possible scenarios for Christmas's and life's heathiness. She's a loving and blessed girl, Abby is. And thrives with the attention. Which came to a focus, this season, during a time when Karen ahd the others, not infrequently, in the past: prepared from their own lunch area in the back or their own homes, leftovers (better than anything from the microwave, for the human family members, holidays) I visited, under Dr. Nehring's concern, a fairly rare vet. opthamologist in Athens, Ga., to make sure some eye dispigmentation wasn't precursory to a melanoma. It wasn't. Just a freckle, like my own. So, I know nothing else can try, so, my own resources. And call into effect, those of one's friends. So, again may the Lord bless you, and all of my little Abby's ;friends and caretakers here, on His earth. Amen, William Gerald Wooten

I took my puppy to VCA Hospital after my puppy started limping on his hind leg. No accident happened, just normal puppy playfullness. Only having been in Evans 2 days, we were hoping to choose a good vet. I was the first appointment after lunch, and they saw me 30 minutes after my appointment time. Then, the vet was RUDE, and not very compassionate at all. After looking at my pup, she decided she "had"to have $300 dollars (at min.) worth of x-rays to make sure he had not broken a bone or dislocated a hip. WHAT!! Then when I questioned the charges she made me feel like a horrible pet owner for not doing what she recommended. After signing several documents saying I was refusing care, I was sent home with a muscle relaxant for him, and they told me "We will see you in 2 days when he is not feeling better", unless some miracle happens. Nice. When I got home I called our old vet, and he had me do several methods (directing me over the phone) on how to tell if the leg is broken or dislocated. Long story short. No broken bones, no dislocation....and he is running and jumping on that leg (it has been 4 days since I saw them). BEWARE OF THEIR OFFICE. They do not care about the pets, only the bottom line of money. It was a horrible experience.

Walked in on the day before Easter and got patient employees help me andy dog get all his shots and even tho the little girl added an adult health awareness test that I didn't need the nurse that helped me with the shots took it off saying I didn't need it! So I sef recommend you take your dog here. Very nice people and great service and environment

When making the boarding appt. for my dog I was told that as long as she was up to date with her immunizations she would be fine to stay there. I agreed (over the phone) to the boarding fee as well as the flea preventative that was required. When we arrived to drop our dog off they handed us a "recommendation" sheet of almost $300 worth of things they wanted us to have done while we were away, this list also included a dog flu immunization that was not optional, if the dog was going to stay there she had to have it. We have boarded our dog at other places in Evans and this has never been required before. The lady at the front who was "recommending" the care was pushy and did her best to make us feel like terrible pet owners because we didn't want to have everything done right then and there. We always take care of our dog and get her every immunization/preventative thing that she needs, but when we are dropping her off for boarding it's obvious that we are on our way somewhere and that isn't the time to take almost 45 minutes to discuss the pros of having the care performed. When we arrived the next evening to pick up our dog the same woman went right back into her rant. In the long run our dog was taken care of fine and we ended up only having to spend about $25 more than originally expected but I won't be going back to VCA. I'll take our dog somewhere that I can trust not to nickel and dime me every time I walk in the door. I agree with other posts, they definitely care more about making money than the animals.