The people are very nice no doubt, BUT, the thing i didn't like is the business approach. The visit's price is about $35, which sounds great when they tell it to you on the phone. After they diagnose your pet they prescribe their in-house medication as the cure and that's apparently where the money is. I payed an extra $45 for $12 worth of medication that some vets even give you for free. My total was like $75 after i had said "no thanks" to extra stuff they wanted me to add. I went with it this time because my dog needed the care and it was out of question to wait for another appointment. OK the strategy might be a smart move if you are a shark, but as a customer it sucks to realize it. I don't like how sneaky some businesses can be for your money. Taking advantage of people's naiveté to get more of their money is not good business. Other than that, if you don't care about the cost or the "getting ripped off" feeling. They are great (well actually my dog's itch is back as soon as the meds were over, I'm gonna have to give them a call) It's not really a rip off (that's just how it feels) because you might end up paying around $ 50-80 somewhere else for the same care; however, it's how they manipulate pricing and information about it that's misleading. I feel like i can't trust them, they know people love their pets and they are ready will "YES" every suggestion for the benefit of their pet, that's their bread winner right there. I usually don't write reviews, especially negative ones but people deserve to know about this one big detail because they need to be prepared. I had only brought $50 in cash thinking it would cover everything.... wroooonggg... i was forced to find an additional form of payment right then. Your choice!

We go for vaccinations and my dog has had a minor surgery there. The prices are reasonable and we have been happy with how we and the dogs have been treated and their care. Sometimes it is hard to get an appointment as they are popular and they don't overbook and keep you waiting forever in their waiting room with lots of other animals, which I like. But we have always been able to get in within a day or two for things that can wait, and our one minor emergency I was able to see one of the assistants so they could help me to determine if I needed to go to an emergency care place or wait around for one of the vets to squeeze us in, which wasn't necessary. I am very pleased they are located near me.

They are very caring and they didnt push anything on to me and my bf for our stray cat who we found. Everything is affordable, we had her microchipped and spayed as well as all her vaccinations and rabies shot and dental work.. and it was all under $500, which we are from CT and it would be over $1,000 which is crazy!! I highly recommend them.. they are the BEST!!

These people are REALLY horrible. They entice you with so-called affordable pet care (particularly when they open a new facility). New facilities are walk-in friendly. Then after they have been open a while you must make an appointment. I took both of my pets there for over a year. Then one of my beloved dogs got sick. I wanted the same vet to see him because she was familiar with my pet family. I took him during the week, they left me sitting in the waiting room for over 1 1/2 hours only to tell me I was not checked in by the office manager and that they could not see me. They didn't even tell me they no longer did not see patients without an appointment. I took him back the following Saturday after he started throwing up. The office staff who were familiar with me and my pets told me they could not see my, by now, very ill dog. Remember, they had cared for my best friend for over a year. I took my records, the women was very rude and flippant manner wished us well. THESE PEOPLE KILLED MY DOG!!!! They missed the fact that he had been growing a tumor inside his belly for over a year. I had taken him to this place on repeated visits. The vet had to sit down with the PDA to properly prescribe medication. On that Saturday I ran around trying to find a vet who would see a new patient. Long story short, he had to have an operation. They removed an 8lbs tumor and his spleen. He ended up getting an abscess and I had to put him down. Sajak was very special - I know everyone says that about their kids and pets - but he was and I love him more than life. The new vet, Mill Creek Animal Hospital, were loving and kind and worked with me on the payments to perform the operation and post-op care. Beware taking your beloved friend and fur family to these people for ANYTHING other than shots. The staff are horrible, the vet is incompetent !!!! BEWARE. I am going to write a review on these people wherever possible.

This is the BEST veterinary service I have ever had. Very reasonable prices, with optimum care. We have taken dogs and cats alike there, and they always receive the most professional care available. I highly recommend Value Vet! I should add some of the online maps have the location wrong. This map is correct, it is on Highway 29 very close to Reagan Parkway.