They used to be great, and it pains me to have to write this review. However, the people who made it great no longer work there, and the loss of Dr. Kevin Brantly was the final nail in the coffin. Here is a prim example of the poor quality of care you can expect from this practice. We had rescued a kitten and took it to LT for the initial examination. The day before his follow-up he developed an upper respiratory tract infection with a high fever and complete loss of appetite. LT couldn't see him that morning, I had an unavoidable legal obligation that afternoon, and there is no way I could drop him off and leave. So, I begged them to phone in a 1 day supply of antibiotic so as not to delay therapy, and I would bring him in the next day. I was told by this very belligerent tech, Matthew, that it was against the law to do that, that he would go to jail. True, a tech can't prescribe, but then he stated that by law the vet couldn't either. This is a complete and total lie. As long as there is an established and current relationship with the practice, then the vet can prescribe without immediately seeing the patient. When I tried to bring these facts to Matthew's attention, he continually interrupted me and eventually disconnected. It's obvious that LT only cares about getting as much money as they can instead of the health and welfare of their patients. Good thing Gwinnett Animal Hospital is around. They could see my kitten immediately, and he was 100% better within 24 hours. My advice is to avoid Loving Touch, if you value your pet's health, and go to Gwinnett Animal Hospital.

This place is awesome. It sits on a few acres and is secluded from development. They offer services nearly no other vet offers, like acupuncture, holistic wellness, etc. I take my cat (13 years) and dog (90lbs, 11 years old) to Dr. Kevin Brantley. Your visit will not be spent sitting in a chair, waiting. However, it will be an hour visit. Dr. Kevin, as I call him, really cares for animals and does a thorough evaluation, probing for irregularities in the organs to smelling the ears of your dog. They ask lots of specific questions. I feel like my dog and cat are cared for by the best. That's the way it should be. - Arondale