I like them very much! I found the doctors to be helpful and friendly. I'm glad I am there!

I waited 30 minutes before I was able to check in for my appointment and then I waited another 30 in the exam room. I arrived at 4:00 and I'm still here at 5:00 waiting to see the doctor. All I'm getting for my dog are two routine shots. This is ridiculous. I don't recommend this location at all!!!

I've used Banfield for a couple of years for one of my dogs, and I'm adding our other one now that we've moved to this state, because the Banfield hospitals have always provided good care and been consistent about calling me to schedule appointments and following up afterwards. At this location, the vet tech was great with my dogs and the vet there was paying attention. The receiptionists were friendly and helpful, and I don't understand what the reviewer in September had a problem with, but the wellness plans are not a fraud. You get what you pay for, and on the plan if you have to take your dog in to get them checked because you think they might be not feeling well, the visit is free. You also get a discount on the meds based on what plan, so you can actually save money on what you would pay at a typical vet hospital and get everything covered up front, or split into monthly installments, and have everything including teeth cleaning covered. I don't have to go through the hassle of finding a qualified vet because this one is obviously going to work very well, and I can get my dog food, etc. while I'm there.

The office manager provides poor service. The wellness plan is a fraud. They are not concern about the health and wellness of your pet. They do not provide adequate medical care--my pet died a few days after the office visit. They will sugest many tests that are costly and do not provide and results from the tests that could help the problem of the pet. They were not able to explain the tests result clearly. I wished I had checked the other bad reviews before bringing my pet to this place. Please do not take your pet to Banfield, The Pet Hospital.

I am writing from an exam room where I have been waiting for the last 30 minutes. While I am happy with wellness plan the service is poor every visit. You need to come at off times when they are not busy.