I went in there because my new puppy had badly injured her leg and I just knew it was broken. So I asked them if they could just take a look. They told me they don't take walk-ins and wernt even going to help me. But they said that they had some time (there was no other person in there but me. I heard one other dog). The vet herself was nice though I didn't catch her name. They took xrays without pain meds and were moving her leg and fighting her as she wailed in pain for over 5 min. I felt so bad for my tiny puppy ( 5 lbs). Then the xrays were soo dark that I couldn't even see my dogs bones. But I thanked them and paid the 100 dollars for the xrays. They didn't do anything to help her leg. And I had to pay 175 dollars at a different vet because the xrays they gave me were so bad. And the other place gave her pain meds before doing xrays and fixed her leg for me. And the staff was super nice there. Will not be returning to ankeny vet

i went in to get earmite medicine for my cat and they said i had to bring her in to make sure it wasnt an infection. so basical they were calling me an idiot saying i dont no anything about my cat. i know what earmites look like im not stupid just give me the medicine. im trying to do the humane thing here, quit trying to milk more money out of me

We have ALWAYS been pleased with the care given to our pets. Don't listen to the other review.