Our older girl (15 + years old) has been seen by Dr. Bales and Dr. Dan her whole life. We can't speak highly enough of the care and personal treatment they give. The staff has always been gentle and loving when we are there. One particularly hot day we were doing our daily constitutional and stopped in to get a drink of water for her and the staff brought her a bowl filled with water and made sure she was confortable. What struck me is that the staff took the time to greet us, take care of my girl. Exceptional service all the way around. :)

I think Dr. Bales and her staff do an amazing job. Everyone was very friendly and took excellent care of my dog. Dr. Bales was great dealing with my dog and was extremely knowledgeable as well. I would definitely recommend them.

Had a very brief visit this afternoon to get my 10yo husky up to date on his vaccines. He's a friendly and mellow dog but is *super* skittish at the vet. We just moved to town and chose this place because of it's location and I am so so happy and impressed with how kind and caring the staff and the doctor are. They were thoughtful enough to allow us to have our exam on the back patio since the ol' boy *really* dislikes being inside the vet's office. They gave lots of treats and were generally very calm and understanding that sometimes old dogs don't like strange people poking and prodding them, even if they are getting treats! (The treats help though!) … We completely dread taking our dog to the vet because it is such an ordeal, but they did everything they could to make it as painless as possible and I'm so so thankful.

I went in to pick up medication for my dog and felt that I was treated very rudely by the staff. Several upfront employees were just standing around. When I was finally waited on I was told that I had to buy three times the medication that was needed for the treatment the doctor had prescribed over the phone. I only hope they treat the animals with more respect and patience than they do the owners.

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