BRING YOUR PET HERE FOR PROZAC not MEDICAL CARE! The price of care is the same here as the major 24 hour animal hospitals in Chicago -- the only difference is the office exam cost which is $40 more at a 24 hour vet with experience and necessary equipment on site for diagnostics. Just know there are better places to take your pet when it is actually sick. I took my dog there on multiple occasions because it was near our home. I had a great experience with Dr. Danny before. ( He no longer works there) I brought my dog because she was vomiting continuously and had abdominal pain. I thought it was a tummy upset. The vets here lack experience -- as in new grads, which is now very apparent and wound up deadly for my 4 year old dog. At the time, I was obviously in dire need of help from a professional, Dr. Christina Herppich pointed out all of her symptoms and what condition my dogs health was actually in -- although she was highly ambiguous about treatment options she did explicitly tell me my dog was going to be septic, she was in critical condition, her WBC is supposed to be 10,000-20,000 and she had less than 100, and that they could give me at home treatment but it probably wouldn't work and that we were probably going to have the death conversation in three days. And of course she mentioned the rounded edges of my dogs spleen and a mass she pointed to on the x-ray. She was highly ambiguous about the treatment of the symptoms. Yes. My dog was euthanized. I recently got a copy of her medical records and x -ray and what I read on there did not match what transpired with the new vet Dr. Christina, who mistakenly identified ''mass effect on left cranial abdomen'' She did not elaborate on treatment options and because the dog already had sepsis/massive infection I went into a state of panic. Sadly because I was not informed of a best case scenario (G.I. infection, Pancreatitis) or a worst case scenario ( G.i. perforation, tumor/mass, Cancer) I was given symptoms and left to my own devices to believe everything was related and had to be resolved at once. I elected Euthanasia because I basically thought my dogs insides were falling apart. (She also had upper G.I. bleeding ''Melena'' - which is digested blood in stool) As a result of what I read on the medical record,it caused me to doubt, I recently did have a radiologist look at the x-ray for peace of mind and he did not mention a mass. His guess was ''suspected Gastroenteritis +/- Pancreatitis'' So it's quite possible IV fluid, GI protectants and antibiotics could have saved my dog's life and that was never communicated to me but was included on the medical record. Furthermore they offered no apology or responsibility and Dr. Robin Friedman disregarded my complaint for not giving me thorough information on her treatment options by regurgitating the medical records verbatim in an e-mail. It was only upon reading the medical records and seeing the information that had not been communicated that I pieced together the situation. (IV fluids, antibiotics and G.I Protectants may have alone saved my dog!!) So here I am left permanently scarred with the haunting 'what if's' surrounding the permanent loss of a beloved family member. So again bring your pet here for Prozac not medical care. There are better more experienced and equipped facilities for your pet!

The pros -1. friendly staff 2.nice decor. The cons -1. sub-par level of knowledge of Dr. Friedman, 2. the focus is on the making money for the "shot renewal" and "annual check up" that surprisingly cannot be done without myriad lab tests all of which are done in the clinic. 3. Staff pushes food, drugs and tests as that they mark up and sell. The BIG problem is when a lab test comes up as abnormal -they cannot discuss the medical problem and Dr Friedman uses non-medical terms such as "weird" to describe causes -that I am finding explanations for online while she is talking on the phone. I have seen this drift to mediocrity with other vet practices when their focus shifts to making money and away from caring for the animal. Doctors shift their focus to adding tests and products rthey can sell to you instead of updating their knowledge and skills. What would I recommend for - hmmm, if you want to spend $500 for shot renewals (Petco is better) What I would NOT recommend for - if your pet is sick don't go here, they do not know enough to diagnose.

The staff are friendly, patient and really great. Dr. Stacy has been a great veterinarian. The facilities are clean, well managed, in fact, better than most human healthcare facilities I've visited!