I find the staff to be caring and attentive. Dr. Larson seems to genuinely love and care for animals, which is a quality I'd hope for in a vet. I'd recommend it.

I initially took my dogs here because it was within walking distance which is awesome but the trade off is totally not worth it. The front desk receptionist are totally apathetic. They arbitrarily add services and tests to your appointments that are not necessary and are way overpriced for what they offer.

So.....It's obvious that this animal hospital is does not care about it's patients, it's there just for the money. I just had my follow up with Marie, the office manager. And she was very supportive of her staff's terrible service and seemed to side with the Dr.'s misdiagnosis. I can not say this enough, DO NOT GO TO THIS VET!!! I know the location is awesome, but it's not worth it. They completely looked over major health concerns. Go to family pet, they took their time, and really inspected the cat, catching the painful bacterial infection in his ear and eye infection which was clear at first glance. The Dr. from North Ave Animal Hospital was sweet, but she choose to over look major health concerns and that's very scary. Avoid this place at all costs, otherwise it will cost you in the end!!!!!

I have been going to North Ave. Animal Hospital for a year now for my two cats and could not be more pleased with Dr.'s Aldridge & Hammer as well as the techs and staff. They are friendly, knowledgeable and professional. I remember taking my siamese cat, Geoff in to see one of the male Dr's (because he was the only one in) and because Geoff had a lump on his neck. After a thorough examination it turned out that it was just a reaction to a shot. I expected to be charged for a visit, but the Dr. told me not to worry about it. I have had experiences with unfriendly vet techs at other hospitals in the past and can say that the employees at North Ave Animal hospital are upbeat, friendly and take their jobs seriously. They are the face of the hospital and they act like it. Looking forward to a continued relationship with the folks at North Ave. Animal Hospital.

I love this vet office. The techs and office staff are so friendly and helpful. I have taken my injured pet here many times and I am so happy with the care and kindness we have received. Highly recommend. I see Dr. Hammer.