Great place, amazing staff, truly LOVE what they are doing and who they are caring for!!

I have been taking my beautiful lab here for several years now and have had nothing but good to say about this clinic. I have been to other vets before, and the care here is excellent; they DO tend to "sell" products and services, but it is up to the owner to say yes or no - NO PRESSURE. They offer a variety of services like the laser treatments for older dogs which I am going to be trying soon - very good vet overall !

Great Staff. Dr. Saubert is the Best has cared for our 2 cats and 2 dogs.

Been going here for years.Over 16 to be exact. Multiple animals. Is it the very best vet clinic in the world? Well ...no! But it certainly is good. I have to admit that I have my favorite vets in the office and ones that I would rather not deal with. I never feel like I am being pushed into tests,etc. I am very much into holistic treatments and they are always willing to listen to what I plan to do that route and even mention a holistric vet that I take my pets to for extra care if need be. Wanted to make mention to the person who although it was 3 yrs ago mentioned their lab almost died from reaction to 3 yr rabies shot.... hate to tell you this but the 3 yr rabie shot is exactly the same as the 1 yr...just different paper work. And I have never ever found it to be dirty or smelly.

I can't in good faith give any stars to this animal hospital like I would have in the past. However, apparently, I guess in order to post, I must. So, the one star goes to the receptionists, who answer the phone professionally. My 6 year old lab, who has had bad reactions in the past to her vaccinations was given a 3 year rabies shot. Yes, we agreed to it; however we were not told about ANY possibilities of side effects, reactions, etc. Had we been informed (even when we asked questions, we were told that there was "nothing to worry about") Although she was given a benydryl shot, as had worked in the past, the 3 year shot was too much for her system to handle. She had a severe reaction, broke out in hives and began having seizures (she also has a history of these, but normally just around the 4th of July when there's increased noise). She had runny stools, difficulty breathing - did I mention the hives that took over her entire body. Two vet trips, and several medications later, they continued to say that it was not a reaction to her shots as they'd "never had a dog have a reaction to a 3 year rabies vaccination before." Saturday night we came home and she was having trouble breathing. Mind you, this was 15 days since she'd had her initial vaccinations. We immediately took her to the ER in Mokena (bless them) and they immediately recognized that she was having a reaction to her shots, which by the way can happen up to 30 days after having the vaccincations (something else we were told "no way."). I returned to the Crest Hill Animal Hospital to ask them why they'd given her a 3 year rabies shot, when clearly in her file (but apparently no one read it) it states that she's had such horrible reactions. Again, they stuck by that they'd never had an animal have a reaction to them before. I said that I was extremely disappointed that they did not at least inform us of the possibility that a reaction COULD have happened. Even on the pharmaceutical commercials on t.v. they say "side effects that COULD occur are..." doesn't mean that everyone will have them, but they are at least educating folks about the drug and what to look for just in case. I will never ever ever take another animal to this clinic. Some of the older doctors were understanding and compassionate, but the younger ones that are there now seem to be driven by the almighty dollar, which is a shame for the very animals that they took an oath to protect.