Great place to take your pet for care. Friendly atmosphere. Nice area to walk your dog before you go in. Always have been treated with care. Highly recommended! It's a business not a luxury hotel people.

I have been a customer with Northwest Animal Hospital for 5 years (my pups age) from the beginning of my puppy's life. We actually traveled for years from Downtown to Des Plaines to go to Dr. Schaele after moving closer to Des Plaines just to see Dr. Schaele who has been so attentive, caring, nurturing and extremely attentive. He actually gets on the floor to make your dog more comfortable during the checkup. Our puppy is our baby and Dr. Schaele gets it! I would highly recommend Dr. Schaele and Northwest Animal Hospital for their professionalism and exceptional care they provide.

I would say they are well equipped to handle your pet's health. Your just going to have to fight for their attention. I think the environment is dirty and the staff is less than happy. We've switched to another vet after almost losing our puppy to an infection post nurturing. MAKE them give you a cone and antibiotics. They seem to want to do everything on the cheap and then have an attitude that you are the problem when having issues. It's not a friendly place as a whole. Also they seem interested in distancing themselves from any kind of blame. Makes me wonder how often bad things are happening.

Wonderful and caring. This is not my vet and I called for an emergency - saw my dog immediately. I was very impressed.'

Can't tell you how fantastic the folks are over at Northwest! My little guy's meds were lost on Christmas Eve this year... They went out of their way to make sure that he was medicated for the holidays. Thank you so much, you saved our Christmas! PS We're moving in May and dread the thought of having to find another vet :( We'll miss you Dr. George.