My husband has been taking his pets to Orchard Road his whole life. When we combine our furry family, I started taking my cats there as well. We travel an hour out of our way just to ensure our pets are with people we trust. My husband and I use their boarding facilities as well when we go out of town and our dog is actually excited to leave us when we get there. We know they get tons of attention and love.
We've been bringing out dogs and cat here for years. Dr. Distajo is amazing with all of them. She remembers them and even our family. We will continue to go here.
Orchard Road Animal Hospital is a poorly run business and does not stand behind their subpar service. I had tumor removed from my dog’s chest. The stitches, on a very inactive dog, pulled apart three days later on Sunday morning, leaving a two inch diameter open wound on her abdomen. I called Orchard Road and listened to message that said they were closed and to take the dog to a particular emergency veterinarian. I did and the emergency vet reclosed the wound. I left a message for the practice manager and never was called back; instead they felt it would be appropriate for the vet to call to defend himself. He tried to tell me that it was almost impossible to ensure that the stitches would hold; the second vet’s attempt worked perfectly though. He said if we would have waited until Monday they would have repaired the work for free; guess I should have just put a band-aid on it. He said he could see my point and would talk to the practice manager, funny that I tried to go that route in the first place. He must have got the same response from the practice manager that I got because nobody has called me back in 10 days. After spending $1000 for a service, I ended up spending another $390 for another vet to finish it properly. My dogs are being taken care of across town now.
I've taken pets to a lot of vets over the years, and Orchard Road Animal Hospital is the absolute best. The professionalism, expertise, and tenderness are unparalleled. The facility is squeaky clean and the atmosphere is calming.
I had my first visit today to Orchard Road Animal Hospital. I have been to other vets in the area and Orchard blows them all away. Dr. Huffman and Josh took wonderful care of my cat. You can just tell they geniunely love what they do and my cat took to them right away. Orchard surpassed all my expectations and I won't be going any where else.
Name | Address | Facility | Today's Hours | Rating | ||
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VCA Aurora Animal Hospital | 2600 West Galena Boulevard | Vets | 24 Hours |
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Dr. Brenda S. Hemken, DVM | 2600 West Galena Boulevard | Vets | 24 Hours |
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Dr. Medinger Terry DVM | 2600 West Galena Boulevard | Vets | 24 Hours |
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Dr. Mary E. Priebe, DVM | 2600 West Galena Boulevard | Vets | 24 Hours |
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Dr. Neil Farber, DVM | 2600 West Galena Boulevard | Vets | Not Available |
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