Dr. Pete, Dr. Cole and all the staff here are fantastic. I have been bringing my 2 pugs here for 6 years and they have consistently treated my dogs and I with the utmost respect and concern. They treat your pet like their own and they care about every animal that comes through the door. I have trusted them for 6 years now and I will never go anywhere else.

My kitty had UTI symptoms and I needed help fast. I used to use this vet when I lived in Palatine, but had not been there for about six years. I called on a Thursday (when they are closed), but Dr. Lysakowski happened to be there and picked up the phone while the answering machine was still playing their message. He told me they were closed, but when I explained the situation, he scheduled me for the following morning and told me what to do if things escalated before then. He took care of Baby (my cat), he showed me under the microscope what was in her urine, and he shaved her butt. She is a little...well, chubby and wasn't able to clean it like she needed to. He felt this may have contributed to the UTI. As a result of that conversation I had Baby shaved down to a lion cut (she's a very long haired cat). The amazing thing is that she's like a kitten again. For a long time, I haven't seen her play or even walk around with her tail up. I guess that after the grooming she felt like a new cat. Thanks so much for fitting us in, Dr. L. We'll be back. Highly recommend this as a caring and thorough vet for your precious pets.

This place is awesome!! The staff there is very caring and helping. I took my pup in for a spay and Dr. Pete did an amazing job! There is barely a scar on her tummy. He also was very understanding about the price which really made it easy to decide who my new vet will be!

Doctor Pete provided my wife and I with the chance to save our beloved Golden Retriever. The circumstances were unusual, but his concern and understanding of our problems were exceptional. Both he and the staff were patient, ready to help, regardless of the time, without adding to our bill. I highly recommend the Rand Road Animal Hospital

I am sorry to see the negative reviews here. We've been going to this vet for over 20 years and have always felt that the doctors and staff are caring, compassionate, and knowledgable. Our most recent visit was for an emergency for our german shepherd. The crazy dog ended up with a 3 inch laceration to the back of his tongue. He was unable to drink or eat. They fit us into their schedule as an emergency, and although they couldn't actually see the laceration in back of his tongue, Dr. Cole made the call to anesthesize him and look more throughly. Good thing she did as the laceration was huge and in need of serious repair. Dr. Pete took 2 hours to carefully stitch him up. He spent a lot of time with us on the phone and in person to explain what happened and tell us how to care for our dog. When we had some trouble feeding him, he had us come in and helped us again. Most of the staff has been there for a long time, they are great with our pets, and treat them like family. Yes, it costs money and yes that can be painful at times to have to spend but I feel that the prices are reasonable for the care and expertise that we have received. There is a lot of education and experience that goes into being able to care for animals and you do have to expect to pay for that.