I've been there twice and will never go back. The first time was to have my dog groomed. I arrived to pick up my dog 5 minutes after receiving the call that she was ready. I had to wait in line FORTY minutes to get her, the place was an absolute madhouse! AND the groomer didn't follow my instructions....I asked for her body to be shaved down and her head and tail to go down to about an inch. She just barely trimmed her body and didn't trim her head and tail or her nails. I was so stressed out by the wait I just wanted to get the heck out of there. The second time was to have my dog's OFA's done. That time I waited 30 minutes in line and it was just as crazy and unorganized. The xrays came back slightly off, so I called the OFA administration to ask them about it. They told me the test shouldn 't be done if a dog is 4 weeks from a heat cycle, a pregnancy, or having nursed. When I had her OFA's done Rescued Heart KNEW she had just weaned her puppies the day before. I called Rescued Heart and told them the situation and asked for a retest at no charge to me...they said no, I would be charged and it was up to me to know when my dog could and couldn't be tested! Who is the veterinarian here?! Ridiculous....

Love the care can't say enough about how caring everyone is Will definitely go back.

Unorganized staff. Front desk staff are not very welcoming. You get a very rushed feeling when you finally do get in the exam room. Not likely that I will go here again.