We have brought our dog there several times including once when he was very sick with pneumonia when he was young. The Doctors have all been extraordinary in their care of our pet. The support staff, on the other hand, are awful. I was laughed at while describing our dog's breathing problems and when I had to pick up our kennel that we forgot I was told that it would be a few minutes before anyone could help me all while I could see the kennel in the room 4 steps from the receptionist and she continued clicking on the computer (something really important I'm sure). We recently called to schedule a procedure and the questions we had about pricing were met with impatience. They ended up cancelling the appointment and I think we will be looking elsewhere for a vet. We recounted our experiences to a couple people who deal with them on a regular basis and they had similar stories about the support staff.

I'm sorry that Katie (another reviewer) had such a bad experience. I'm shocked because we've always been pleased with our pet's care from them and especially Dr. Shroeder. He took care of our golden retriever Shelby all 13 yrs of his life. When is was time to do the humane thing and relieve Shelby of his pain, Dr. Shroeder was sooooooo compassionate and gentle. We stayed with Shelby to the end and Dr. gave us both hugs. They've always been there for us and now take care of our cat Morris. Cathy

I would never take my pets to anyone else. Dr. Schroeder did several surgeries on our cat over the years and he is so compassionate. We recently had to put our 17 yr old "Mr. Bill" to sleep and Dr. Schroeder helped us through the entire process. I can not thank him enough.

I have 4 cats and I have taken 3 of them there in the last 6 months. All the Vets are great and very nice. The employees are friendly and helpful. I will be taking all my pets to Progress Park Vet Hosp in the future.