We have been taking our 2 cats here for over a year now and truly love the staff here. All of the doctors and techs are wonderful. Everyone is friendly and welcoming and very knowledgeable too. Our cats receive compassionate and high quality care here and would highly recommend this vet to anyone. I should add that while we have only been coming here for a year, we have made several visits due to having sick and trouble-making kitties, so we have had at least 5 visits over the past year and feel we have gotten to know this office quite well!

This long winter was made even longer by worry and multiple visits to CVC with an ailing cat. Big brother Mac(cat) had a non-emergency ultrasound and echocardiogram to check the status of a heart murmur. Little brother(Cheddar) developed symptoms that seemed pretty serious and resulted in multiple visits, tests, medication, fluids, and a surprise-early diagnosis of asthma(unrelated to his illness). I'm so happy to say that Cheddar is doing much better. I'm grateful for the teamwork of Drs. Maloney and Williams and the entire staff that helped get Cheddar back on track. Their concern and responsiveness helped me feel more secure and hopeful about my cat's recovery. Their thoroughness exposed asthma, possibly years before Cheddar ever would have shown outward symptoms. I so appreciate the respect they show for me and my animals.

We have been going to this practice for many years, and up until the last year it was great. Then new ownership took over and they are horrible! The cost of my dog's daily medication has doubled. The new doctors do not seem very knowledgeable. The facilities now seem messy and dirty when they used to be very clean. The nice smart knowledge staff that was working there have all quit and/or been let go, and replaced by disorganized friends of the owner who don't know squat. When I call now, I am always put on hold for a REALLY long time. And when I walk in there is always one new crazy receptionist who spends all of her time talking to birds in the back room and she never notices or helps the customers. Worst of all, they are now doing a bad job at record keeping and recently they almost made THREE medication errors with my dog's meds and vaccines (fortunately I was on top of things and I caught the mistakes before they reached my dog). My dog had a 3-year rabies vaccine and isn't due for it for 2 more years, but they keep harassing me that he needs this shot. They also were bugging me to get his every- 6-months bordatella vaccine in February when it wasn't due until May. Worst of all, my dog had a previous very serious allergic reaction to the leptospirosis vaccine and he cannot get this vaccine ever again. However the new staff keep emailing, snail mailing, and calling me to remind me to take my dog in for this vaccine (that I know he should not have because he is allergic to it). I have explained this to the staff and they said they would make a note of it so we wouldn't be bothered again. That was four months ago, and the calls, emails, and postcards continue, still pressuring me to bring my dog in for the vaccine he is allergic to. Also, my dog isn't due for his annual health physical for five more months and they are already bugging me to do it now. I get the sense that many patients have left the practice and so they are now hurting for money, so they keep pressuring us to take our dog in for services he does not need. As a result of the poor care, poor customer service, DANGEROUS MEDICATION AND VACCINATION ERRORS, and poor record keeping we have decided to leave this vet practice for our major vet needs.

I cannot say enough good things about Cleveland Veterinary Clinic. We went there when we fostered a dog named Ginger through HELP. We had been taking our dog Schnoopy to a different clinic but switched to Cleveland Veterinary Clinic because we were so impressed with the clinic and Dr. Maloney. Unfortunately at Schnoopy's first appointment with Dr. Maloney we found out he had cancer and not long to live. The way Dr. Maloney handled the whole situation was so professional yet we could tell she felt our pain. On the day we had to put Schnoopy down, the clinic handled every detail in such a sensitive way. Dr. Maloney was not the doctor who put him down but she came into the room to say goodbye to him and even shed a tear. We love the clay paw print of Schnoopy's paw they provided for us. I highly recommend Cleveland Veterinary Clinic. Dr. Maloney, the doctors, and staff there are wonderful.

What can I say about Cleveland Veterinary Clinic? I could go on forever.....the staff and the services we receive at Cleveland Veterinary Clinic are AMAZING. They are always quick to answer the phone, and get you in....especially if you are having an issue with one of the fur babies in the family. Their pricing is very fair and they go out of their way to help in every way possible. The staff is always so friendly and welcoming. They know just when to be enthusiastic or when to show sympathy. I recently lost my male boxer Balin....whom Dr. Maloney was so very familiar with. I was unable to get him to her in his final hours......but she had long ago gone out of her way to give me her cell # when he was sick before. She was texting me through the entire decision process and exam process at the emergency vet clinic we were at with him at 11 pm, Dr. Maloney is absolutely the BEST VET EVER!. I would follow her to the ends of the earth to have her care for ALL my babies. When we lost Balin he was put down by another vet clinic and still the staff at Cleveland sent us a sympathy card signed by all Balin's favorite staff....Shari, Erin, Kate, Miriam and of course Dr. Maloney. Where else can you go and get that kind of personal service? None other than CLEVELAND VETERINARY CLINIC. Thank you for all you do to keep my babies happy and healthy.