Took my daughters new pit bull Jax to this clinic very late on a Sunday night and he was diagnosed with Parvo. We saw McClimon that night & he was awesome. Had real concern and care towards our Jax. The next week while recovering from Parvo, he developed a cough so we took him back. This time we saw the vet Stanberry. She was very distant, and was just overall uncaring. We weren't even put in an exam room when she did minimal testing on him and the only thing she could tell us was that his cough was not "kennel cough", gave us antibiotics and sent us on our way. While the antibiotics seem to be working on him, our 6 yr old pit/black lab has now developed this same cough, while no other signs of ill health. My concern is the lack of cleanliness that I observed during my second trip to this clinic. We observed them removing one dog from an exam room only to leave it unattended and unsanitary when they immediately put a cat into that same room with not an ounce of sanitation being done. There was animal hair all over the outer perimeter of the exam rooms and there was lord only knows what kind of fluids dried to the lobby floors that look like they had been there well over 48 hours. I can not say for certain that our dog Jax picked something up during his first visit to this clinic because he was already sick and we still have not found out what this "cough" is actually from, but from the looks of the unsanitary lobby floor and the noticing of the animal hair being built up around the building and exam rooms and lack of sanitation between patients, I would venture to say We are not the first ones to notice this or have the concern that our puppy picked this up there and we infected our other dog by not knowing...
We had to take our dog in for an emergency visit less than a week ago. His condition was very serious and we were very upset. The vet and technician where gentle with him, and with us. They worked quickly to try to figure out what was wrong to the best of their ability and it was determined by our vet just a few hours later that the diagnosis at the emergency clinic was 100% correct. The visit was expensive (we expected that); however, without their services we would have had to wait over two hours for our vet to open and to get some answers.
I am very upset about the quality of service I recieved. My dog Kya had a seizure in the early morning hours. I took her to this facility where a vet checked all her organs,temp,and ran her bloodwork. They were all normal or so thats what I was told. At this point vet told me kyas records would be faxed to my vet and go home. They then charged me over 300 dollars. Of course I followed up with my vet as Kya has been a loyal member of my family for over a decade. My vet immediatly noticed my dog had lost sight in one eye and had abrasion in her good eye,as well as severe swelling in her head. She had obvisouly hit her head during the seizure. She kept Kya overnight for I.V. Fluids, steriods to reduce swelling and observation. We as a family were it migjt be the end of the line....refusing to give up kya is doing much better now. I will not recommend this clinic to my worst enemy. They couldve cost my dog her life. I honestly dont believe anyone in this office would have cared either. I recommed the owner does a complete overhaul of employess and install video cameras, as I believe the whole office was asleep when I arrived. However my only comfort is karma because what goes.around comes around. The only reason they recieved one star is because it wouldnt let me post a review without one.
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Vetenary S Capitol Illini | 1711 Wabash Avenue | Vets | Not Available |
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Capitol Illini Veterinary Services: Wade Amy DVM | 1711 Wabash Avenue | Vets | Not Available |
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Capitol Illini Veterinary Services: Wright William H DVM | 1711 Wabash Avenue | Vets | Not Available |
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Capitol Illini Veterinary Services: Mardis Paul E DVM | 1711 Wabash Avenue | Vets | Not Available |
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Capitol Illini Veterinary Services, Ltd. | 1711 Wabash Avenue | Vets | 07:00 AM - 06:00 PM |
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Capitol Illini Veterinary Services - Springfield Office | 1711 Wabash Avenue | Vets | Not Available |
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Coble Animal Hospital: Bader Michelle DVM | 2828 South MacArthur Boulevard | Vets | Not Available |
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Coble Animal Hospital: Saner Joan K DVM | 2828 South MacArthur Boulevard | Vets | Not Available |
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Coble Animal Hospital: Miller Garcia Jennifer D DVM | 2828 South MacArthur Boulevard | Vets | Not Available |
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Coble Animal Hospital: Gilmore Sandra G DVM | 2828 South MacArthur Boulevard | Vets | Not Available |
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