I recently adopted a rescue puppy, Charlie, and was recommended to All Creatures as a good general vet. I called and scheduled an appointment to get Charlie his last puppy booster, microchip registered, and supplies of heartgaurd and frontline stocked. The woman I spoke with to make the appointment was nice enough on the phone, told me the cost of each service and product, and scheduled me in….. So I thought. My fiancé, Charlie and I arrived to All Creatures 10 minutes before our appointment time to check in, and could not be found in the system. First it was thought it was due to us being new clients, but no matter the search, we could not be found. They suggested that I had come on the wrong day (which I hadn’t) but they couldn’t find me scheduled on another day either. They didn’t offer to try and squeeze us in, but did try and reschedule us for another day. I didn’t choose to schedule a second appointment with All Creatures due to the lackluster first impression they made (who knows if that one would have been kept either). Unfortunately to top it off, I had scheduled an exterminator to come to our house and fumigate while we were at All Creatures making us unable to return home for two hours. On a 95 degree day, we all found our foiled attempt at a visit to be incredibly frustrating, unbearably hot, and in general lousy customer service.

I have two bunnies and 1 rat, and have foster cared for many buns. The vets at All Creatures are excellent; they take wonderful care of my exotics and explain everything to me from perfect body weight in rats to how rabbit teeth work to how the bald spots on bunny feet are judged (turns out there's a scale from 1-5). My bunnies go in for an annual exam once a year and I've used this vet for emergency visits as well. When my rat got too old and had to be euthanized, they were incredibly caring and sympathetic. They also have an ethical standard I support and have a small zoo of animals at the clinic that have been surrendered rather than be euthanized. They've performed spays and neuters on my animals along with other surgeries. I can't speak highly enough of the vets and clinic staff; I know my animals are in caring and competent hands with this clinic.

We took our 2 cats to Dr. Mary for more than 5 years. Sadly, we moved out of state last year. Dr. Mary diagnosed and subsequently saved the life of our asthmatic cat. She and her staff were always professional, caring, and compassionate. Our chronically ill cat thrived under her care! I miss All Creatures very much and would recommend anyone take their pet to this wonderful vet!

We have been going to All Creatures since they first opened on N. Lincoln in Urbana. Every time we went, we were very happy with all the care our birds got, and we had difficult cases that took some investigations. The doctors called us with results of the tests so we were updated as well as one can hope. They also taught us how to take care of the birds when we were getting started. All interactions have been very caring and warm. I can't imagine better.

Knowledgable and friendly vets. Staff is prompt, courteous, and friendly. Costs for food and service are tough to beat. I've recommended this vet to many friends with pets, and none have been disappointed.