We have taken our dog to Banfield since he was a puppy. We have always had an excellent experience with the staff and they know my dog by name and greet him happily each time we have gone in. They have given him excellent medical care and were happy to see him right away for last minute appointments. We now have a new puppy and he also will be a patient at Banfield.

Very expensive. I did not like the way they handled my dog. He was man handled. I also did not like they way I was spoken to, as if I was an idiot. Also they tried to hard sell a "wellness plan" that would have ended up costing about $500 or more with the so called "discount". I did the math. Since then, I have found a much more resonable vet that doesn't cost an arm and a leg and they didn't "man handle" my dog.

Please do not get into their trap of pet protection plan!!! I signed up for the pet protection plan and they called me for two appointments in the next three months. After that they called me exactly on the date next year and tell me to renew the program. All they care is about how to get money out of you. All the time I went there, they come up with some thing to get more money. Very rude, unprofessional and they really don't care about our pet at all.